Nice breakfast. Nice pool. Welcoming stuff. Great location. It's close to the fifth avenue, but surprisingly quiet. Great combination of price and quality.

Nothing really. All good

breakfast was good

all good

Room very nice, aircon wonderful, always cleaned well, staff very polite, helpful and knowledgable and always there to assist when needed. Pool area nice and clean. Hotel nice and quiet for the most part.

Breakfast could have been better. Fruit normally hot. Limited amount available. Bar that everything else was great. Location slightly outside of the nightlife but thats not a bad thing!

The room was large and the beds were comfortable. The rooftop terrace and pool were nice spaces to use as well. It is an easy walk to get to to the beach access at calle 44 or 72, where the wider and quieter part of the public beach is. We ended up getting there at 1am for checkin and it was not a problem as reception was staffed at that time.

The balcony door does not keep any street noise out, so expect the usual traffic noise and barking dogs at night. That being said, this is a quieter part of Playa del Carmen than most, and we liked being based there. A minifridge to keep drinks cold would be a good addition.

The room was wonderful. It's spacious and with a very comfortable bed. It's very simple but practical, which is great. Also, to us, it was a good location as it's right on the 5a avenida but still removed from all the noise and razzle-dazzle of the shops and bars.

When staying in Playa, many people take the tours offered to go to Tulum or Yucatán area. For these tours you have to leave the Hotel at 7. Breakfast at the hotel starts at 7 and the kitchen staff is not very accommodating in this aspect. To me, they should try to offer at least a to-go sandwich or some sort of to-go breakfast option between 6.30 and 7am (similar to what you see in the states) to accommodate their guests better. We paid for Breakfast at the hotel and unfortunately had to skip 1 day; otherwise we would've missed the pickup for our tour.

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The breakfast was limited options. I think they could add a drink bar, fruit bar, cereal bar yogurts? Other options people might want to get quick and easy. You have to sit down and order which is ok but only one plate per person. I think that should be specified when being booked. Also there was no hot water. Too many rooms and people showering at one time. Gotta wake up early or take one late at night.

The location was good a little ways from the main part of 5 ave but close enough to have easy access..also the beach is 2 or 3 blocks away. The staff was excellent very helpful and always said hello with a smile.

Even though the building is new..it looks rough, it looks unfinish...the bathroom could have more hooks to hang towels and clothes.

Location is northern end of 5 th St-quiet for the most part. Basic room, bathroom. Rooftop pool was great as was the yummy restaurant. TV Spanish only. Staff wonderful. We had laundry done while there/return in 24 hours. Nice elevator. Linens and towels basic nice. Toilet worked well. Soap but no shampoo. Great $$.

No fridge in room.

Hotel was great. Great location to get around. Friendly staff. Beautiful rooftop pool and restaurant. Clean and comfortable.

No big complaints. A/C was not working first night, but it was fixed immediately after asking front desk to check it.

Very kind and friendly Staff. Rooftop really great and good breakfast.hotel was very quiet what was big plus .We were for 3 nights and generally it was good stay,but for long stay in PDC we recommend another hotel.

Fotos of the room are better than real room. There were very hot and damp on the hall. The bathroom was as well very average. Location was quiet but far away from main attractions.