I got the booking at a great discount when I booked a couple of days before arrival. It was spacious, had a kitchen with everything you need, washer/dryer combo with free laundry detergent, and had comfortable beds. The location was really good. There is construction work happening around the area, but easy enough to get around on foot. I'm not sure how it would be if you were driving though. I would stay here again if going back to Auckland.

The sofas were really dated. I didn't feel like I wanted to sit on them since they looked a bit dingy. I put something over them before sitting. Carpets had stains on them and were fraying in some places.

Great location! Room was very spacious

Staff wouldn’t let us check in 10 minutes early. We had to sit in the waiting room and as the clock hit 3pm everyone was finally allowed to check in?? Kind of bizarre. Also perfect that they came in later to set up the sofa bed. However, we were not advised this was going to happen so when we arrived to our room we assumed it was forgotten as nothing had been said to us. They then came to set the bed up as we were getting ready to go out. We advised we would be leaving in 15 minutes if they could come back. They told us no because it was the last one for the day and then walked in anyways. Was a bit strange

I thought I'd treat myself to a suite with a view at the Barclay for my last night in New Zealand, and I am so glad that I did. The city view from the 21st floor was amazing, with a fully retractable french door with juliette balcony and wall-to-wall windows allowing me to take it all in unimpeded. The accommodation itself was very comfortable and spacious, with far more in the way of facilities than I had been expecting. With a well appointed kitchen, fridge / freezer and washing machine, I rather wished I'd been staying longer than just the one night. The 'mini bar' options went well beyond the usual tokenistic miniatures, so I was able to drink in the view whilst sampling an acceptable (and reasonably priced) local red - without traipsing down 21 floors to the shops. The staff were friendly and helpful, happily accommodating my luggage few hours the following day when (rather fortitously) I was afforded more time in the city by a delayed flight. This, coupled with a default check-out time of 11am, made for a pleasantly unhurried experience.

I really can't think of anything to fault this place. It cost a wee bit more (though not much) than some locally available options, but I certainly got value for my investment. The only word of warning might be to give it a miss if you're not good with heights!

We love how central it is, and the convenience of everything we need is only walking distance. The apartment was clean and compact with everything a family would need, e.g. kitchenette, toilet l/ bathroom in each room, and a washing machine.

When we first arrived, the room was cold with the air-conditioning on high. We made a mistake of turning it off whilst we were out, and when we got back and turned it back on, the air-condition didn't work the entire two nights. Sad to say, it was a little muggy for our young family. Also, there was no room for a cot in either of the bedrooms, and the only place a cot would fit is in the mini lounge in front of the tv. We would still rate our stay despite this inconvenience as we still had decent sleep, and our boys weren't bothered too much. Plus, we were mostly out and about and weren't back until late at night.

Very close to the Sky tower and most of the interesting places. It has almost everything that we need as a family. Lovely and helpful staff. It even allows us to check out late. Second, my 6yo son loves that the tv works. Lastly, lots of pillows and comfy bed.

The extra 5$ cost for the parking!! We booked the place including parking however it wasn’t mentioned this was good for a single entry. I have to upgrade in order for me to do a multiple entry to the parking. But the beauty of this property offer near by restaurants and shops so can get by walking.

The stay here was part of a xmas gift for my daughter and her partner for 1 night, on New Years eve. Staff allowed them to drop their bags off early into their room as they had a harbour cruise booked for the afternoon. They were given a beautiful room with the best view of the city, harbour and Sky Tower. They absolutely loved it. They were able to watch Sky Tower fireworks from their room balcony. It was a first time experience for them in a hotel and recommend it to everyone. Definitely great value for money. I emailed them numerous times with questions prior to book in date. Again, staff responded in quick time, were professional, helpful and very supportive. 10 /10 to the staff. They were fantastic. Thank you so much for making their stay such a wonderful experience.

No complaint just a heads up. The construction/road works outside may be off putting for some, but this is definitely made up for in the service provided by staff.

A serviced apartment with generous room sizes. And having large sliding doors to open up the rooms to outdoor balconies and air is great! I had a spacious apartment with good light and views to the harbour. It was really comfortable to stay in it for a long period, i did for 3 months. I found the manager and reception staff to all be attentive and friendly, and the location is excellent for easy city living.

Being an older building there are signs of wear, but nothing to detract from the positives of a fully equipped apartment at a good price.

Great location. I could walk everywhere. The staff are wonderful and utterly professional. Beautifully modern and well appointed rooms. I had a view of the city, including the harbour bridge. I love the massage clinic attached to the hotel. Very serene and pampering.

I'm not great with enclosed spaces, in this case the lifts. I have had panic attacks in small spaces in the past. My rooms were on the 23rd floor. I considered asking for a room change to a lower floor so I could use the stairs. Glad I didn't of I would have forfeited a spectacular view. The staff are so great that I think I could have asked them to take the lifts with me and talk me through.

We took an apartment (301) with 2 rooms and 2 bathrooms since we are 2 couples travelling together. The hotel is perfectly located downtown. The building is new and everything was clean and shiny. The staff were very helpful, we were able to check-in very early, get the loan of an umbrella, leave our 8 pieces of luggage for a few hours. There is a very convenient place to have a very good breakfast right next door. We were so satisfied that as a matter of fact, we are returning in 2 weeks time.

The "living room" is a little too cramped, the 2 place couch is bigger than the wall behind it so it covers part of the door to one of the rooms. The towel heater in the bathroom is screwed to a dry wall with the wrong type of screw so they have worked themselves loose. I am not complaining, just pointing out something easy to fix.

I love the view and I liked the aircon in the room. The tower suite was amazing i actually like how the kitchen was presented, also bathroom and lounge.

The entrance to the hotel was abit difficult to get through. Also, the bond price was very good but it was hard that I didnt have a credit nor debit and only have eftpos, I had to go out again and cash out. I actually liked the time to check out because I had time to spend around town in the morning.