The hotel is beautiful. We walked the grounds, the gardens were well maintained and I love the period look. The staff were lovely and the room was super clean. Free parking was also a nice suprise.

The rooms are quite dated. But I saw that there is going to be renovations which is well overdue. The spa pool was out of order and the pool is not heated so that was dissapointing.

the room once I was swapped over from another room was comfortable but tired and a little dark. Staff were very friendly and helpful and the young lady that brought up my room service was cheerful and helpful.

The first room I was booked into was not made up by house keeping and real shock walking into the room to a total mess. Reception was able to find another room. Also, I paid for 2 breakfasts not one and staff did not offer a refund on the over payment.

Excellent hotel, spacious room, lots of facilities Food was excellent, the service impeccable Excellent underground car park with lift access to all floors. Great conference facilities and a pool on site as well as very pleasant grounds to walk in

No activities around the hotel and a long walk into town. The hotel is in need of a refurbishment which is planned for 2025 so most of the furniture and carpets looked very worn and tired The hotel has new owners so we wait to see how it turns out

Close to town,friendly helpful staff, quite , clean with excellent facilities, bar and restaurant have excellent prices and great food, nice outdoors area and spa...the on-site parking was great ,safe and secure would definitely recommend, we also enjoyed the stevia sweetener in room especially good for people with dietary restrictions nice touch !!! Comfy big work bench whoops bed I mean, enjoyed our stay

Breakfast was good with plenty of choices of tasty food. Room was nice, and spacious with a view of the street. Location was excellent as the hotel was close to shops, and entertainment venues, and eateries. We had free parking which we always look for at a hotel. Service was good.

The bed was very hard. We bought a topper pad as it was too hard to sleep comfortably on this bed.

It was handy to where I needed to be

They came to put in fresh linen but I had just got out of the shower - they said they would come back but they never did so we had no fresh towels during our stay. The rooms are looking old and tired and the carpet by the front door was badly stained - disappointing considering what the charge was per day

Spacious suite with a bath as requested. It was on the third floor which made it quieter than the lower floors. There was a lift as well as internal stairs. The location was very good as it was walking distance to the town centre. The restaurant at the hotel provided a nice dinner and breakfast. We have stayed at this hotel before and would do so again quite happily.

The bath tub was good for baby the staff were awesome and we loved the relaxed quiet atmosphere we'll definitely come back for that escape the husband's retreat.

The shower pressure was wonderful the water all over the floor wasn't we want to reuse our towels but sorry we couldn't be green friendly.

Receiving a complementary upgrade on the room upon arrival. The hotel was very close within walking distance to the center of the city to access restaurants and bars. The breakfast is worth including in your stay as its very hearty and saves trying to find a cafe open in the morning.

Nothing really.

The location and the availability of room service.

The menu for room service suggests you phone a four-digit number, hard to do when there is no phone in the room. Had to use the cell phone to phone the external line back to reception and then forwarded to room service. The bathroom wasn't very clean, the was black mould.