We realy loved our stay here. The apartment was well equipped, we had everything we needed in the kitchenette. There was a complimentary bottle of local fresh full cream milk in the fridge and local good quality coffe was provided. The apartment could be heated by the aircin or geothermal heating, we preferred the latter for for the cooler evenings and mornings. The bed was comfortable, linen was good quality. Everything was spotlessly clean and the selective bins were emptied and new towles were provided daily. Our apartment was on the groundfloor but it was quiet and the sun shone through the windows in the morning.The accomodation is in a very good area of Rotorua, walking distance to the center and just a step to the lake boardwalk, busstop and village green. We enjoyed our walks in the morning there. The check in was smooth, they provided contactless checkin and checkout outside of business hours.

We loved everything.

Exceeded every expectation. So many additional little bonuses such as a trampoline, bikes to borrow, a BBQ grill, heated pool, private (to the hotel) mineral bath, super friendly staff who checked in often and left a bottle of wine to help us celebrate, fantastic location within walking distance to many shops and eateries. Love the environmental consciousness- you have an option to forego room service and they will donate to charity for each day that is skipped. It is heated with the natural water. Had anything you might need in the room, so thoughtful. Just great!

Loved everything.

Free parking. Good location, could walk to the night market and main street for food. There was a pool but it was usually filled with families. We didn't realize it was a 3 day weekend school holiday. Staff was great and we liked the fresh milk everyday. Also liked the washer dryer onsite, though needed to pay. Good maid service and fresh towels.

The mineral springs were not hot enough so not relaxing for us. Probably good for kids. This is a motel with car park right outside your front door so it can be noisy at night.

Aura Accommodation is run by enthusiastic and dedicated women who have created a really welcoming place. The pool is kept at 36 degrees C (ca. 90 degrees) and from what we witnessed, offered both a relaxing soak for older guests and some fun (floating basketball net, etc) for younger ones. We had Room 10, with an ample parking space right outside the front door, a private terrace with no overlooking windows with its own hot tub (of which we made full use), a living space with large bed and kitchen, a bathroom plenty big enough for two, and a separate twin bedroom. This was great for us (an older couple) because we hate sharing the covers! Eat Streat (Restaurant Row) is only two to three blocks' walk, and there's a wonderful cafe (Lime Cafe) on the same block. There are two mineral baths available on-site with privacy doors and availability from 7 a.m. to 11 p.m., if I remember that right. What I liked particularly about Aura is that they have a very real commitment to sustainability. There are bins in the kitchen for waste separation, you are encouraged to recycle your welcome materials and you can opt to forego daily service and instead donate $5 a day to either education or environmental work. The staff are always ready with good local information and a cheery hello. This is not a posh place, but it's homelike, supremely welcoming and down to earth. My husband and I loved it.

I wish there had been some way to put a bedside table next to the twin bed in the separate bedroom, but there was a good reading light over the bed and all I had to do was remember to grab my earplugs (I wear them habitually, we were not bothered by any noise) before hitting the sack!

Fabulously run. Every interaction with staff is a pleasure. Five star hotels should take note of how well this place is run and take note. They provided helpful suggestions on what to see that my research hadn’t spotted. The redwood forest walk with night lights ended up being my favorite activity. Chloe called my international number when I didn’t respond to an email asking at about what time I was arriving due to poor WIFI to make sure my room would be ready upon arrival. Laundry facilities on site—NZ$8 for wash and dry with NZ$2 coins available at reception. Strong WIFI Simple but comfortable rooms. Very clean. Very central—five minutes walk to Tourist Office/Central Bus Station. Close to cafes; spas; restaurants. Practice environmental sustainability.

Aura accommodation is fantastic. Location is right in centre of town. Very close walking to Eat Street to have meals. The mineral spa inside was very enjoyable. Loved the warmth temperature of the outside pool. Fantastic. Most enjoyable. Laundry facilities were most useful. Lots of tourist information provided. Has steaming facilities and BBQ to cook. Our room had cooking facilities which was most useful for breakfast. Staff were amazing and could not do enough for you. So friendly and treated you like family. Used my name a few times.

The welcome pack prepared by the staff gives you a warm welcoming and let you feel like home. The apartment has everything needed, especially the heater when it comes to winter. And the place is very convenient in Rotorua and friendly to self driver.

Easy cooking is available in the apartment. If range hood could be installed, this will be great. It’s lovely to have the mineral spa but the pool temperature could be a bit higher.

We recently stayed at Aura Accommodation with our little family, including three kids under 5, and had an amazing experience! The place is perfect for families—the pool was a hit with the kids, and the friendly, helpful staff made us feel welcome from the moment we arrived. The facilities were clean, comfortable, and ideal for our needs. We loved how central the location was, making it easy to explore the area. Highly recommend Aura Accommodation for anyone traveling with young children. We can't wait to come back!

The room was clean and there were some extra little touches left from the team that really enhanced our stay. There was a personal note to welcome us, and brochures of attractions and activities nearby. We also really appreciated the extra steps Aura Accommodation takes to be sustainable and to support the local community too. The facilities available were explained and easy to use, and check in was fantastic. The location was simply fantastic, walking distance to all of the restaurants you could want and an amazing park right by the water's edge. Honestly one of the best public parks I have seen for a while. Walking along the boardwalk and then over to the Government Gardens was a really lovely walk that could be done at a leisurely pace. And then it's just a very short drive to shops and some amazing attractions nearby. The staff were so friendly and helpful, I could not fault their service from the moment we made the booking to the time we were checking out. If only all hotel and motel stays could be that seamless and friendly.

Good location, the room is comfortable, good staff manner , free hot spring mineral water pool

We stay for a few days ,nobody takes care of the garbage including the organic (food recycling) for 2 days , we need to leave the organic can outdoors Also there is no refill of coffee,tea bag, toilet paper and shampoo, bath gel….