Our stay at Quest was amazing! The room was super convenient and really comfortable, making it easy to relax. Even though it’s right in town, it was so quiet, and there are heaps of great shops and restaurants nearby, all within walking distance, perfect if you’re into takeout or Uber Eats! We also loved having privacy while using the spa it was such a nice touch. The location was fantastic, and the room was spotless with all the utilities we needed. Everything was explained really well at reception before check-in, which made things so easy. The only small downside was the parking we had to move the car from unpaid to paid spots in the morning and evening, which was a bit of a hassle. But honestly, it didn’t take away from how great the stay was. Would definitely recommend!

Having to move the cars every morning and evening. Would love to sleep in instead.

Loved the town. Location is in middle of Rotorua in walking distance to restaurants. Great shower and good and quiet heating and AC. Great movie selection. Bed was comfy. Room service was very good. A fantastic Thai restaurant is opposite the road.

No free offstreet carpark at hotel. Some free parking on street for only 60 min possible. Over Easter it was ok as nobody checked, but be aware on weekdays you have to go to the undercover carpark down the road for $2/h if you want to leave the car longer. We stayed in studio room 102 next to the lift and could hear the lift door opening and closing. Windows in room couldn't be opened. Very overpriced for what you get.

The central location in the city was great.

Everything was just ok. I think they need to invest in a machine or product to fully clean the glass shower door, was surprised it wasn’t clear and it just needed a deep clean. We stayed chuffing the Christmas period, so no housekeeping on Christmas Day which I can understand, but on the 26th there was only limited housekeeping, which is ok, but we were never told. There was a sign in the elevator explaining this which we saw that night, but it wasn’t there at 10am when we left. So rubbish was removed, we got new towels, and stuff was put into the dishwasher, but it wasn’t turned on, so we had to do that and wait, or wash things by hand.

The location is fab, in the centre of town, very close to shops, markets and Eat Street. Bike storage was no issue and the staff knowledge about the area was excellent. Bathroom was fine and bed comfortable.

It's not cheap (we had a room with a spa on the balcony). The spa is interesting as you fill it yourself each time you use it. It takes around 20 mins, so you just need to think in advance for that. Once filled it was nice though. My only other criticism is that I could hear some of the plumbing (it may have been toilet flushes) which did wake me up a bit. Having said that, I am a light sleeper.

My room was nice and clean. It seemed a bit dark tho and the lights were not really cozy but I guess it might be fine for business visitors. The location is great. However the car park is shocking!! Too small and hard to maneuver in it. Finding the car park was also a bit challenging.

The car park situation was frustrating. The indoor car park was $20 per night which is fine, however, if there there were multiple cars in the indoor car park there would be a high risk of scratches!! It would also be very difficult to park or get the car out.

Location was very central and convenient with easy access to all facilities and places of interest. The room was cleaned and maintained very regularly. The room had all necessary gadgets to support a long stay with washing machine, dryer, etc, as well. Will prefer to stay at this property when we return to Rotorua.

A safe deposit locker could be considered for inclusion in the room so that one does not have to carry travel documents, cards, etc, all the time while sightseeing.

Lovely staff! Receptionist was so polite , gave us brochures for places to visit! One bedroom apartment ticked all the boxes, literally a home away from home, stayed for 3 nights! Definitely will book here again when visiting Rotorua! Housekeeping is amazing! Nice location, walking distance to local restaurants and retails stores! Going down on a Thursday was a good choice we made it just in time for the night market which was seconds away from the hotel! Just loved everything about it made our holiday more enjoyable x

Absolutely EVERYTHING from location being suitable and close to everything! Could walk with many different food options, the staff were awesome! Very welcoming and good to conversate with and VERY HARD WORKING!! The room/hotel was very clean and was cleaned and maintained daily! Even though we didnt pay for parking it was very easy to find parking always out the front of the hotel. We loved our getaway to Rotorua and will be doing it again for sure!! Well done Quest Rotorua!! We see all the hard mahi you all put in on the daily for everyone and this shows in my review We are very thankful and shall see yous again !!

Couldn't stay longer 🤣 but we have to come back to reality but can now do so with a refreshed mindset thanks to the contribution of Quest Rotorua!

Easy check in. Friendly reception staff. Attentive housekeeping staff. They left Easter bunnies in the kitchen area, such nice detail! The room was bigger than I excepted, very spacious; is more like a full apartment, With a full kitchen & dinning area, lounge, desk, bedroom and bathroom. You also have full laundry facilities in the room. Great water pressure, very clean facilities. Soap, shampoo, dishwasher liquid, and laundry powder all provided in the room.

nothing, great place and value for money!

Very pleasant welcome to the property by the staff member behind the reception desk. Excellent location in the center of the town, easy to find and good parking available. Generous sized room with very comfortable bed. Having the spa bath was an absolute luxury. Was nice to have a big selection of movies to watch on a good sized TV, especially when suffering in bed after running the marathon! Great to have the kitchenette so I could prepare early breakfast.