Nice location and handy to shops. And pub right there . Location of units from pub nicely spaced to ensure noise from pub at night not impacting on the motel occupants too much. Reception were helpful in solving an issue we had for an electrical extension lead we needed for the fan supplied in the room.

No telephone handset connection to reception. If you want to ask / request something for the room...walk the walk (only 100 metres). No interaction with management before 12 noon. What happens if you need something in the morning from 7am to 10 am before you check out? Furniture and decor ex 80's or 90's perhaps . Only air con is a fan purchased about the same time the motel was open .Conclusion If it's not broken, don't update or replace it. Absolutely no shelfing or space to place toiletries bag other than on the bathroom floor. Don't they realise guests need to shave, shower, and do other ablutions with "stuff we bring along"?

This motel styled after Old English hotels is attractive and very roomy, with every possible drawer, and hook we could need. Plus the bed was very comfortable. and huge king size. A Bonus was the back door opening onto a lawn and garden and as it was hot summer weather we could open that as well as the double doors in the front for a lovely breeze. Another bonus is of course the old style English pub and restaurant on the property with reasonable prices and a good menu.. a short walk to shops and downstairs units.

Nothing

Clean, comfy, warm. Had what I needed for my stay. Bed was comfy, lots of choice of pillows from soft to firm ones. Bonus having Netflix on the TV to browse and watch. Didn't visit beach, even though it was close by (very short car ride) as it was very stormy weather.

Didn't like the plastic tablecloths covering the coffee and dining tables, just a bit cheap looking. I know they were there to protect the surfaces but some nice cloth runners/placemats would look better. Even with instructions on how to operate the TV and remotes, it was tricky to get it working, but got there in the end. And it would be an idea to get the cleaners to sometimes check the inside of the kettles as the one in my room benefitted from a good wipe out before I used it.

Nice big two room apartment. Only here for one night. Nice and warm, comfortable beds. Soft linen and fluffy towels. Good location near snells beach, the pub was close enough but not noisy. Good food and drink. Also close to matakana for all the wineries and famous market (get a bacon sandwich and coffee - delicious!) Lovely staff. Pet friendly too which was a huge bonus for us

The bathroom was a little run down and our spa bath didn't seem to be working, plus some issues with hot water in the shower. Carpets probably need redoing as a bit tired. Only have a microwave for cooking if your planning on staying for long

- Bathroom was dated but very clean -comfy bed -working Wi-Fi - meals from the bar available to order when it was open with some decent specials - check in was easy, parking, kitchenette good. -would definitely say there again. - a few minutes from Snell's beach, shops, liquor store. - easy drive to warkworth, matakana, Omaha, Leigh, etc.

- one can see right through the windows of the ground floor rooms while walking nearby; unless you close curtains.... So maybe a little tint on the windows would be good. - some shady characters seen lurking near the car parking by the flowerpots looking for discarded cigarette stubs - maybe make the carpets on upstairs unit a bit thicker. Could hear them footsteps everytime. (might be the guests being noisy themselves...donno)

We stayed here in order to catch the morning ferry to Kawau island so the location is ideal. We liked the fact that the accommodation area was separate from the building housing the bar and restaurant so it was quiet. It had free off street parking. It is close to the nearby shopping parade for groceries, takeaway fish and chips and similar. But we chose to eat at the Salty Dogs restaurant and bar.

I have some walking disability so in the wet shower room (which was good as no ledge to step over to get in the shower) I would have liked to see both a grab rail to hold on to plus a non slip shower mat.

For the rate we paid this accommodation was fine. It had everything we needed in the init & the bed was comfortable. Extra seating was great, as that is sometimes lacking in some accommodation. Good central location.

Our Unit (Unit 1) was fine but others felt that tings wer a bit dated. Having said that, the price we paid was obviosly noy going to fget luxury!. Those sleeping near the stair well found things a little noisy. Not being able yo recieve breakfast in-room was annoying. We appreciated the info given about a good local venue where we could breakfast.

Loved that there was a generous selection of pillows. An older style place but nice and clean. I had thought there would be road noise but absolutely none when we were there. Didn't eat on site, the fish and chip shop a couple of hundred metres away made epic burgers. Bar manager was really nice and welcoming when we checked in.

The covers on the table and bedside tables made the unit seem very dated, I reckon you should do away with them.

Location was excellent. The hotel had a quaint feel. The room was big, clean and had a nice outlook. It was wonderful having the restaurant and bar nearby but not in the same building. I would stay there again. Excellent parking. Nice grounds.

The bathroom tiles need 'Exit mould'. They were grubby. The bathroom needs updating. The shower only had a curtain so the whole floor got wet. The restaurant dining room was not open at all.

Great, spacious, comfortable room. Good bed, clean, everything there one would like. Only thing: Modern slide shower with modern mixer would be much nicer. Also, bathroom fogging up, and also bathroom floor gets wet nearly everywhere with current shower design. Everything else is great.

See above. Plus: Humming noise from adjacent liquor store (aircon/cool room unit/compressor?). But was ok with using my life-saver ear plugs.