There is a reception with a human greeting you until 11 pm. The staff is really welcoming and easy to deal with. I booked (or so I thought) a twin room, but the beds were connected when we arrived. The receptionist told us that all rooms have single beds, but these can be either put together (default) or separated, so if you are after a twin, just send a message to them beforehand asking for a twin - no hassle. The rooms have lovely river views and are about a 10-minute walk from Dluga Street, the heart of the city. Boats to various attractions are literally on your doorstep. The rooms have all the facilities you would expect (towels, toiletries, hair dryer, etc.) and an equipped kitchenette. You must use your room card key to access the building, which has a lift to all floors (reception is on the first floor). We also got a discount voucher for spa facilities at the nearby Hilton Hotel, so if you are planning a bit of pampering, save time for that (I didn't use it, so I can't comment on the quality). The apartments are really clean and comfortable. Also, vegans (or anyone who is after super healthy and extremely delicious food), go to Manna68 on Swietego Ducha Street. Food is heavenly!

All was really good!

super clean, nice location. Very nice cleaning crew. The hotel is placed at a amazing and cute little street.

Some of the people who work there could perhaps be a little nicer. Exeptation is he who worked in the evening at the reception on 11 October. Big plus for him. very nice and welcoming. very nice hotel otherwise, but not so much good if you stay overnight at weekends. A lot of noise from the club which is downstairs in the hotel. you can hear music on both the 5th and 4th floor. there is also noise when the bridge over the river is to be raised. It usually starts at 8 am and ends at 10 pm.

The receptionist was so accommodating and friendly. We were pleasantly surprised on the size of the room and what it offered. I guess we weren't paying attention to the fact that it was a studio suite. No A/C but a ceiling fan that was more than adequate. Right out the window is a very popular spot for tourists and locals and a tilting pedestrian bridge. Although the bridge has a warning signal and announcement it will be going up it didn't do this during the night. Yes it can be a little noisy but it also quiets down during the evening allowing you to keep the window open. Great location. Would for sure stay again if passing through Gdansk.

All good.

The location is perfect. Lovely view from my room. Almost complete facilities with kitchenette, fridge, iron facility, and ceiling fan, especially when it's hot weather. Thank you to Martyna from the reception for granting my request. Comfortable bed. I had a great stay

There is some smell in the room, especially when I closed the window. But, if keeping the windows open, it can hardly notice. Some areas in the room are not that clean. Invest with some plants inside the room to look and feel more homey

The staff were very accommodating and couldn't have done more to help us with our stay. They organised our taxi from the airport to the city, topped up tea and sugar in our room, as well as provided information about the city.

The only downside was the noise from outside our room, but that is not attributable to this hotel really. There is a hostel opposite, of which was playing music through the night.

The location was very nice. The room we booked had a very nice view of the canal. The heating of the apartment was excellent and it was very clean.

Although it is stated that there is free Wifi there was not. We were told that there was a problem which couldn't be fixed before we leave. Maybe it was true but the property owners should make sure that they can provide Wifi to the guests. It is essential especially for the travellers outside Poland. Moreover, our access card for the room stopped working before the checkout time. We had to ask the cleaning lady to open the door to access our belongings.

The staff were super friendly and helpful with loads of suggestions on where to go. The apartments are in a great position on the docks fantastic for people watching and the theatre of the bridge raising. The gorgeous old town is minutes away and the funky warehouse district in the old ship yards is 20 mins walk in the opposite direction.

Aircon would be a great addition to the rooms, and an additional set of washing and drying machines would be really helpful.

Very good location. We got room with canal view. Apartment with everything we needed. Kitchen appliences, wifi was fast. Confortable bed, clean room. The place don't own parking options. There are several, you can park on the street near (but could be dificult to find spot), or there are close private parking lot (not owned by the place).

There were some noisy neigbours selebrating something, in the evening, and then i the morning like 4:30 AM continued, so noise isolation is not good.

Not all the rooms have this nice view like in the photos, we asked afer arriving the rooms to be changes for the one with the view on the canal. There was no problem, we payed the difference and we got the room we wanted. The location is perfect - right in the center. We were worrying if it will be loud at night - not at all. Very comfy beds.

I think there is no parking there. But we had our car left near the city center and we didn't move it.

The location of the hotel in the city center is very wonderful. I did not expect it to have this very wonderful view. It's my first visit but it won't be my last. The staff is very helpful and explains everything with the utmost precision and professionalism. The hotel is very beautiful, clean, and the room size is great. All the supplies we need are there, such as kitchen utensils. The service is very great for the price? 🙏🏻Thank you very much

Honestly, nothing!