It was clean, big and comfortable. We had the slippers, tea pot, enough space, great breakfast, nice variety of food, big parking lot which costs 30 PLN for a night.

We only had one blanket for two people, and it wasn’t enough because the apartment was a little bit cold. Also the AC was so loud the whole night we couldn’t fall asleep for some time. I paid for parking but didn’t get any ticket to get out with so I asked the personel to open the gates. He said ok but then I was just trapped by the gates because nobody opened it. I had to go and asked one more time. After that nothing happened. The third time I called to the reception and asked let me get out. I’m not sure why they delay that and do not do what they said they would. It didn’t look like they care, unfortunately.

The rooms are always clean and well kept. I often stay here as it is easy to get to from the highway, and the hotel offers a pleasant rest during a long drive. At the same time, it is nicely connected to the city center by public transportation (about 20 min). The food is great (both breakfast and restaurant menu). The staff is always very friendly. Also, the hotel is pet friendly, and they always welcome animals with treats and gifts, which is a lovely experience!

the prices for parking are continually rising. Even though the hotel has a huge parking area which is hardly ever full. Would be nice to have an option of a free parking for one night at least.

Excellent location for my purposes: easy access to public transport, plenty of parking, easy on and off to major highways. Convenient shopping for necessities.

Same as last time, their internet is spotty, works great in the main reception area, not so great in the room. Hotspot came in very handy.

The rooms are cozy and the bed is comfortable. The breakfast has a good variety of items, with changing items every morning regarding sweets. The hotel spaces are welcoming. The restaurant has good quality service and food, although the offering of local cuisine could be better focused. The bar has a good choice of options and good service. The staff of the hotel is super friendly overall.

The distance to the city (more than 20 minutes by car or tram) makes it hard to choose over other options in town. Regarding the room furniture, it is comfortable and modern but some stains could be seen on the fabric of the chairs.

Situated 5 minutes walk to local tram stop which takes you to all the destinations you'd want to get to. The breakfast was quite varied. We asked for a takeaway breakfast as we had an early tour booked and would have missed breakfast. It was very substantial and much more than we expected and enjoyed the variety. The hotel reception staff were very helpful with our tour travel arrangements. Emails before we even arrived were promptly answered and actioned. They also put the sauna on especially for us! It is an attractive hotel with beautiful lighting and seating. I love Art Deco!

There were no cereal bowls at breakfast or a variety of cereals.

this is how the business should be done! Staff is friendly and helpful, rooms are comfortable. they clean rooms every day (and not just before u check-in, like in some places). The best thing here is breakfast. Food in unbelievable, they make sure it's enough for everyone and even if u arrive at 10:45 girls serve you like in a restaurant, bring all the food to you back from the kitchen.

1. my brother was staying on the 6th floor, and they had some issues with WIFI. 2. Both me and my brother have a car with a foreign license place, the issue is automatic gate system doesn't detect our plates, so we had to call so they would open the gate for us

Rooms really specious and very clean, provided with everything like : Towels, slippers, wine opener, coffee & tea, fridge, shower products, extra small mirror in the bathroom, lots of different lightening etc Breakfast was reaaaaaly nice, lots of different foods to choose from and they constantly keep adding more and more.

You can’t freely move around the hotel- meaning, when I wanted to visit friends at different floors I couldn’t, based on the fact, your key card allows to reach only the floor where your room is A/C in the room is not so strong

The bed is very comfortable, and so are the pillows :) The room was warm and cozy.

The Wi-Fi was working poorly, and the reception explained that the hotel was fully booked. I understand, things like this happen. But still... sometimes Wi-Fi is urgently needed for work, and these days, it's a must-have. I also ordered dinner and a Coca-Cola to the room, but I couldn't open the Coke because there was no bottle opener in the room. Please take this into account when guests order something that cannot be opened without a bottle opener.

Rooms lovely size had small fridge internet fine accessible room great size for wheelchair user although not in the city the trams were brilliant to get into Krakow and wheelchair accessible and it was good that the hotel was surrounded by trees . The staff were very friendly and helpful

The place was let down by the quality of its restaurant . The breakfast was very reasonable big buffet style but the cooked to order food in evenings was exceptionally ordinary compared to the wonderful food in Krakow itself

The room was so spacious and clean. And the modern touches in the lobby were a pretty welcome to the reception area. Reception staff was very friendly when we checked in. Our bottled drinking water was stocked up daily during our stay and so were our towels, without asking. There was a mini fridge in the room which was helpful. We had a beautiful view. Nice walking distance from the tram stop and from a mall.

Housekeeping staff insisted on emptying our bins and giving us fresh towels while we were in the room which was awkward.