Great location, close to town center (by car, not by walking) and airport (by car). Spacious and clean room. Friendly staff. Lots of great restaurants within walking distance. Less touristy, lots of locals live there. There is a shopping mall a few minutes (on foot) away. There is a restaurant next door (20 feet) and a bakery across the street (40 feet).

There was no coffeemaker or coffee in the room or in the lobby, in contrast to some hotels that offer both and a hot cookie on arrival. The ceiling in the bathroom does not have good sound insulation, so when the guest upstairs flushes, it can be quite loud.

Breakfast was really good, selection was very varied. Hotel was quite central, metro station is close. Up the road there is the campo pequeno bullring a shopping complex offering different restaurants and shops.

The room was really stuffy so we turned on the air conditioning but only hot air was coming out so we had to leave the window open all the time day and night. when we inquired at reception they told us that they were sorry but their system works that in the winter the air conditioner releases warm air throughout the hotel and in the summer it is set on cold. Since we were on the 10th floor it was even hotter.

Very calm and cosy. There’s this worker at the reception I did not ask for his name who was very gentle and polite at my first day checking in. (For the hotel reference if it will give him points, his brother married a lady from my Country (Angola) Thank u, Sir).

The lady at the reception was not friendly at all. When I called from my room to requested an extension to my stay she said in a rude tone and without checking for availability that there wasn’t any more rooms available. What she didn’t expect was me booking it online (booking.com) where there was plenty rooms available and went downstairs to pay for it . Her co-worker promptly told me there is rooms and accepted the payment and gave me the key. She stood there embarrassed looking at me. (Ps: not the Brazilian girl, she is Portuguese).

Cleanliness - room excellent clean every day , professional and good job of staff Breakfast - good breakfast included in room price , very good service during breakfast time ( very good service of serving staffs ) Location - very close to metro station and bus stops , many shops and restaurant around

I would like to see more smiles on faces of staffs especially serving breakfast staffs :)- I would like to give advise for management : 2 or 3 staffs during the breakfast its quiet not enough , your staffs has to work as robots , running around all time , it is maybe time to add some more staff and maybe after staffs has more time to smile ?!

It’s on perfect location. Couple of shopping malls and metro stations on just walking distance. Very convenient place to stay.

Breakfast!! Awful breakfast didn’t enjoy at all. First day, waited for beans to arrive for half an hour. Second day, asked for omelet nd it’s comes as scrambled egg with big chunks of tomatoes. Third day, there isn’t any bread when being asked the staff told us sorry it’s finished 😒. For next couple of days we just gave up and went out for breakfast.😒😒

The room, specially the comfort of the bed The location, it is in a walking distance from metro stations, train station, ElCorte Inglês, many coffee shops and restaurants. Just perfect

The lighting in the room could be a bit strong since I was working from my room.

The hotel is centrally located and only 5 mins from the nearest metro station. Plenty of cafes and restaurants nearby. The staff is very friendly and helpful.

Would prefer to have more wall outlets in the room to charge phone/laptop/cameras together

I am writing to express my utmost gratitude for the exceptional experience I had during my recent stay at your hotel. Your team of employees was incredibly friendly and welcoming, making me feel at home from the moment I walked in. The level of hospitality and service was truly unparalleled. Additionally, I cannot forget to mention the outstanding amenities provided during my stay. The bed was exceptionally comfortable, and the cleanliness of the bathroom was immaculate. I was pleasantly surprised to find a well-stocked mini-fridge in my room, which came in handy as I arrived late at night and was in need of a snack. Your team was also incredibly helpful in guiding me towards the best food options nearby. Overall, my experience at your hotel was nothing short of wonderful.

The only regret I have is that I was unable to arrive earlier and enjoy all that your establishment has to offer. I will definitely be recommending your hotel to anyone who is looking for a top-notch hospitality experience. Thank you again for making my stay such a memorable one.

The location is fantastic, and the room is very comfortable.

The staff did not warn me when I checked in that there would be noise from some sort of reparations in the next room, which was very disturbing. Then, an employee entered my room when I was having an online meeting.

Breakfast was ok.. but could do better with variety of foods.. they had plenty of sugary foods and coffee. The location is 20 minutes away from the city center but easy parking available and quite neighborhood.

The room are old school style like from the 80’s … but clean and all basics available ..the room with the king bed was better and roomier.