The staff was friendly and always ready to help. The breakfast had a wider variety than I expected, which was a pleasant surprise. Plus, there’s a convenient bus service to Shinjuku station for just 100 yen—that was a huge bonus!

Everything about my stay was wonderful, with just one small inconvenience when I arrived early in the morning. The escalator was only going down, and to use the elevator, a keycard was required. Since I hadn't checked in yet, I didn’t have one. As a result, I had to carry my luggage up the stairs to the reception. While this was a bit challenging, everything else was perfect!

Breakfast has both Western and Japanese selections. Comfortable bed and bedding. There is a Japanese style window shutter that blocks the morning sun, so one can sleep in. A 100 yen bus takes you to Shinjuku station. Pretty close to Washington Hotel food court with many eateries! From Haneda Airport, one can take the Airport Limousine, get off at Washington Hotel, and cut through the Washington Hitel to Keio Presso Inn. God helped me to find this shortcut!

The front desk is on 2nd floor and there is only one escalator going down in the morning; going up in the afternoon. Not very convenient. There is an elevator to 1st floor but you need to cut through the Lawson store to go out.

Breakfast had a pretty good choice , with a wide range of options. Some options those of us from Europe may perceive as odd for breakfast but everything was well cooked prepared and presented and sometimes its great to try something outside your comfort zone...the hotel was in a good location for the major points of Shinjuku area and great for connections across Tokyo. And the staff were very welcoming and helpful

The rooms are small so be prepared , not a lot of space for two adults plus luggage and the beds are fairly hard if you tire yourself out during the day this wont be much of an issue...

Property is located about 10 to 12 minutes straight walk along a main road from Shinjuku Station. There's also a bus stop right outside the hotel. It is located in a central area with multiple office and government buildings around. Staff are very helpful and in case don't understand what you need, they use an electronic translator. I had booked a smoking room. While the room was small like most other hotel rooms in Tokyo, it was more than enough for me as a solo traveller. I could open the window in my room which was nice. The kettle in my room was in one of the desk drawers and I only discovered it on the second day of my stay :-) Anyway, did not have to go down to the conveniently located 'Lawson' supermarket on the ground floor for my morning coffee thereafter.

Nothing of note, except maybe the ocassional sound of sirens from passing emergency vehicles at night. But then I always had the window open.

Great breakfast included in the stay! The Lawson right downstairs was also very convenient

Not the closest to the station so not the easiest to get to carrying lots of luggage. At least Shinjuku station is easily connected.

- A good spread of food for breakfast. - I also requested for 2 rooms to be close together, which they managed to do so by putting our 2 rooms side by side. - Staff was helpful when I needed assistance to forward my luggage to the next destination. - Though the room is admittedly small, it is efficiently designed and you could store your luggage under the bed. - There's a convenience store at the ground floor of the hotel.

Not that I minded much but take note that the walk to Shinjuku station is 15min to 20min, depending on your pace and the number of red lights you come across.

Room and toilet are clean (small but ok if you are generally neat person). Breakfast was good and one can get a decent meal at Lawson's too.

Had trouble at check-in. I had earlier arranged for 1 out of 2 rooms to have early check-in, just so that we could put down our bags and wash up before heading out. No problems over email but upon check-in, the staff refused to let us do that. This was made worse by translation/communication problems and fact that we were already tired from the trip (with no sympathies). My husband and son were made to sit in the lobby.

We stayed for nine nights at the Keio Presso Inn and thoroughly enjoyed our stay. The staff were courteous and made sure our stay was confortable . The location is excellent as it is a short walk to Shinjuku station but outside of the nolisy centre around the station. So a bit quiet. Being close to the station meant it was easy to access other areas of Tokyo and surrounding tourist attractions. The breakfast provided different dishes each day, built around a basic menu, and so never became boring. Western style food such as pastries were also provided althlough most of the clientelle were locals or Asian visitors. Even though we were there for some time we were provided with fresh towels each day and a cleaning schedule of the room every three days which meant we could come and go without disturbing or being disturbed by staff. They even held our baggage for us when we were away for a night as we left the area.

For what we required this was an excellent location and we could not ask for better.

The hotel's location really can't be beaten at this price point, at just over a 10-minute walk from Shinjuku station, you have access to the rest of the city. The free breakfast was surprisingly good, and if you weren't feeling the hotel breakfast, the Lawson underneath the hotel was very handy. The room was clean and staff were extremely friendly. It doesn't have many added bonuses beyond that, but they did the simple stuff perfectly, making at a steal by Tokyo standards.

The only thing I could say is the size of the room leaves a little to be desired. I stayed in a twin room and there was just enough room in the corridor for one of us at a time to open our suitcases. But this was to be expected from a Japanese business hotel, and it was not a deterrent to the rest of the great things about this hotel.

The view was great, bed was comfortable. Very clean and the staff were lovely. Spoke enough English for me to get by, they also used google translate or a machine that helped with translation when needed. They helped me fill out everything I needed for luggage delivery as well. Can’t recommend the location enough. 15 minute walk into Shinjuku with a bus stop right out the front. Breakfast was great, lots of options!

I wish there was a second pillow, but that’s the only thing.