I've been there many times!

A bit disturbed upon arrival! I booked a first floor ocean front room and they only had a second floor room available and insisted that I had booked a second floor room! As my wife cannot make the steps to the 2nd floor we had a difficult time convincing them that we would not stay there unless we had a first floor room! So they compromised and managed to get us a first floor room the following day! The rest of our stay was as expected!

Our room was very nice! Bottle of Wine with a Happy Anniversary! The Sunset Cafe was amazing for dinner and breakfast as well! Beautiful beach area to swim and layout!

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We believe that this is the best beach to stay in grand case - we saw turtles (5) of them from the pier the water was calm and soft blue with little fish swimming around (kids with snorkels would love it) … The cafe at property - food was great when we arrived we had to wait for our room to be ready but shared a chicken wrap (hubby said it was one of the best he’s ever had) we also had breaky on check out this was fine and yum also they have a French / English menu which is helpful. We were upgraded which was a bonus - because we were celebrating we didn’t use the kitchen as we walked to the restaurants which were all amazing Fine dining - le pressoir (delish , pricey, service amazing and French food delish. We arrived on a Saturday - most shops are closed on Sunday … We also hired a car this was cheaper then paying for airport transfer and we drove around the island in a day

Everything was great

The location was fantastic! Accommodation very clean and nice. Housekeeping and security staff of the hotel were very kind.

The restaurant Sunset Café and Bar could do much better. The food was very good but the staff could do with a courtesy course or two. (Not everybody I must admit). But breakfast there would have been so much more agreeable if the staff had been just a little bit polite. After four days we escaped the accommodation to have breakfast and dinner in the village of Grand Case...

The view of the sea from our terrace. There is an independent restaurant on site but we always had breakfast on our terrace overlooking the sea each day, it was beautiful. We ate in the on-site restaurant several times and the food was lovely. The staff were very helpful at all times and any minor issues were solved immediately. The nearby Grand Case high street (5 minute walk) was packed with excellent restaurants. We ate in the Lolo’s which are street market restaurants as well as Ocean 82, and for my birthday we went to L’Auberge Gourmande which was fantastic the service and food were amazing it was like being in a top restaurant in Paris. I would highly recommend the resort and area.

Nothing

We loved the location, as we were able to walk to town and restaurants for variety, however the restaurant at the hotel was excellent, with good portions and friendly staff. We liked that there was a pool as well as two options for the beach. Always chairs available for sun or shade. Javon, at the beach desk was amazing.... provided us with tours, beach accessories and any information we needed. The rooms were up to date and very clean. The housekeeping staff always available and very friendly. We feel this place is the best place to stay on the French side of St Martin. We felt very safe walking around both night and day there was always security around.

Well, there was the Hurricane Tammy..... : )

Wish it was possible to close or cover bathroom/front door windows to eliminate light coming in through those windows during the night. Also, it wasn't super-easy to keep bathroom door locked, but staff was very helpful in trying to fix it.

Location was great. Room was very clean. Nice amenities. View from hotel was spectacular.

Bed was hard. Walls were thin; could hear people talking in the hallways at all hours

We loved that we had 2 choices of the beach. When we came there were not a lot of people so it was not crowded in September. We loved the staff - everyone was extremely nice. We loved the rooftop pool. The young gentleman that leases kayaks was very helpful and kind.

I wish the gym was a little cooler.

It’s literally steps to the sand and gentle water — perfect for people who aren’t strong swimmers. Breathtaking and varied views can be enjoyed from many vantage points. It’s also nice to have a restaurant on the property even if not affiliated. Proximity to the restaurants in Grand Case and the big shopping area at Hope Estate is excellent— especially if you have a car. The complimentary bottle of wine and water in the room and the fresh flowers were much appreciated! The decor is modern and fresh with touches of color from art and flowers! Not frumpy or old at all. Good selection of stations on the TV — for the few times you actually want or need to be inside. Parking is easy and convenient for guests. Security staff was friendly, visible and helpful answering general questions about the property. I always felt comfortable and safe. I liked the pool — although there’s no heat so the water was very cold. The hotel kindly set up daily Covid testing that met return trip requirements. I checked at a nearby pharmacy and this option was just $5 more and faster! Definitely worth the cost! I was grateful to be able to check in an hour early at no charge.

There were times when it was a bit noisy from vehicles (staff and guest) driving through. No room service options and I had to Google to figure out how to make the cooktop work. The system for exchanging beach towels requires a hike up a lot of stairs. If dealing with an injury or physical disability you will have challenges getting to the front desk area. That said, the steps down to the beach were quite manageable. I did wish the pathway to the restaurant and the beach on that side was smoother. I had a ground floor room, which had some convenient elements but the people above me were loud at times. No food or drink service at the pool.