I did not like that I booked a unit with you, and when I got to the property, they told me that that room was an additional $324.50. I was informed that " I should have booked direct"

The breakfast at the Mexican restaurant was a big highlight. It had a lot of variety and some thing for every one; everything from fruits to cooked Mexican to sweet buns, cereal and breads. The sea and at least one pool was always close by. There were various restaurants on the grounds and close by off the grounds. The main road was close by if you wanted to take a bus to Philipsburg or Maho beach for plane spotting. But let us not forget to mention the free shuttle car around the grounds, the free welcome drink, and the beach towels that were offered.

We wished for the bathroom to be slightly cleaner than it was. There were traces of the previous guest on the toilettstool in the form of hair. Without us mentioning it, it was cleaned the day after.

Checking-in was a breeze once u filled out the pre-checking form 48 hours online before your arrival, the front desk clerk was very helpful and informative about the different areas on the property.And if you driving it has parking by the rooms,the rooms are very clean and spacious with a kitchen equipped with everything, even a big fridge so u don't have a problem, the beds and very comfortable and well made, bathroom was also nice will definitely be booking again

The property is brilliantly managed. This is our 12th stay there in 20 years and it keeps getting better, We love the resort shuttle service and the restaurants on the property have also improved. Response to problems are handled quickly by the maintenance crew; nonfunctioning hairdryer and leaking A/C unit. The beach & pools are clean and well maintained and all the staff is unfailingly pleasant and helpful. It's the best property on the island in my estimation...

Nothing comes to mind

The property was great! The location is right on the water and the resort has many amenities and restaurants to choose from even a grocery store so that you can buy your own food and supplies if you don’t want to eat out. I got a massage at the spa which was very relaxing. The only thing is that the fold out bed was in the middle of the dining area and it was hard to move the table and chairs to fold the bed out so we used the sofa for the second bed. Other than that the place worked very well for us and we will definitely be back

We loved this place. It is a large complex with several buildings. If you stay in the buildings near the big pool, they are on a hill and you'll do a lot of walking. We stayed in the "M" building on the water and loved it. The view in the morning is awesome. Staff were all very nice. There is a convenience store on site that has most of what you'll need. Along with the big pool, there are several smaller pools and most have a bar attached with daily drink specials and a 2 for 1 happy hour.

The only trouble for us was we had to change rooms due to a plumbing issue. Slight inconvenience but they were nice about it.

Beautiful location with lots of amenities including on site departure for activities we wanted like snorkeling and other island trips. Our villas were well furnished with everything we needed and very comfortable; nice to have full kitchens. Lots of good restaurants at the resort and also appreciated the market to buy groceries. Nice beach. Enjoyed some evening music entertainment. Staff were friendly and helpful. Loved everything about the resort!

The location was perfect. Everything is available in walking distance..

We arrived in the night. The street area to the building and the entrance to the building need more lighting. That way it would be easier to identify the building. We stayed at the bougainvillea building.

The room and the location were excellent. Comfortable bed and the correct size, lovely view, quiet and relaxing atmosphere. Great idea to have choice of sea and / or pool for playing or swimming. Seeing people enjoying themselves in a safe and secure place was one of the highlights of our vacation.

The variety of the menu at breakfast could have been better.

We stayed in a big unit with separate bedroom. If traveling with kids, this is very convenient. The beds are very comfortable. Simspon Bay is a nice busy area with lots of restaurants and nice beaches. The resort has great pools. We did not eat at any of the resort restaurants. Our unit was on top of the hill with amazing views.

The room was nice, but the floor was not cleaned during our stay (maybe not even before we arrived), so walking barefoot is not the best option. Because our unit was on top of the hill, it was far away from main facilities.