The enviroment of the Hotel is nice. It has aged a bit, but on the whole it was good. No bar on site, just a little shop to but a few essentias.

They say breakfast is included in the Price. This is a complete Joke. When you say breakfast, you have to mean breakfast. The few items you get are tea cereal, coffee, one cake, some crosounts and another pastry, orange jiuce and water, some fruit, bread and a toaster. NO CHEESE, NO HAM, AS SOON AS YOU ENTER THEY GIVE YOU A MENU WITH PRICES, FOR ANYHING THAT YOU WANT, YOU HAVE TO PAY 7 EUROS FOR AN EGG, OMLETTE, HAM CHEESE ETC. We ended up paying an extra 50 euros a day to have a decent breakfast.

We love Esmeralda. It was our second year staying there and we were in the same room as last year which was perfect. Traveled with son and daughter in law and they were in the room next to us. Very building of 4 units has its own pool. I love being able to enjoy all the places along Orient and we are away from the crowds but with easy access to Grand Case.

I would like to see the restaurant open in the afternoon just for drinks to leisurely enjoy around the restaurant pool But if that is the only negative, it is minimal and we can live without it

Beautiful beach, though a bit of a walk from our room. Very nice pool, which was shared by only three rooms. Comfortable beds. Nice patio overlooking our pool.

Poopy smell in the room on the first day. Breakfast was average; typical continental buffet, eggs were extra, and ridiculously expensive (7 euros for two eggs). Fortunately, they gave me gluten free bread, otherwise there was very little, other than fruit, that I could eat from the buffet.

We have been at Esmeralda a few times before. We love the place, the location is unbeatable, the lodging, organization, service are excellent. We love to have the pool right outside of the back porch. We'll be back again soon!

Couple of things. During our previous stays we used to go down to Coco Beach a lot. Now they have a $15/per person daily fee for just to get an umbrella and a lounge chair with a mattress. That is ridiculously expensive. We just ended up using the other areas of the beach, like KKO Beach, etc., where we got the same amenities, without the exorbitant fees. We used to love to eat at L'Astrolabe. This time we tried a couple of dinners, but the food was very disappointing.

The check in was helpful and quick. The room was quiet, large, had a minikitchen, good bathroom, and daily maid service. Outside the room there was a small swimming pool with a private balcony for our room. The view from the room was of the pool and beautiful grounds. The beach was a short distance away and was wonderful. The only slight hitch is that their restaurant has a good reputation, but was not available because it was fully booked while we were visiting. However, many other excellent restaurants were within an 5 minute walk.

Restaurant unavailability. Slight small of sewage.

My stay at Hotel Esmeralda was absolutely wonderful! I loved how private my room was, with it's own pool, and how easy it was to access the Astrolabe restaurant and the beach. The service was impeccable, and I hope to make Hotel Esmeralda my go-to vacation spot for years to come.

no complaints whatsoever!

Hotel with beachfront , big rooms, semi-private pool in each villa, quiet and perfect location to rest. Several beach clubs available right in front of the hotel.

Price is too high vs what they offer, the breakfast is simple and the rest are extras that you need to pay. The service at the beach clubs isn't great. The best service was a KKO, the worst at Coco beach.

Beaches, Food,Hotel Staff everything was super outstanding. Check in was easy, staff was Excellent, rooms were large and very well kept, Awesome!! Best Stay Ever!!!

Nothing, When we were having to leave when it was time to go home

VERY NICE POOL, IT IS NOT PRIVATE AS SAYS IN YOUR ADVERTISING, EASY TO GET TO THE BEACH, BREAKFAST VERY GOOD, VERY CONFORTABLE ROOM AND BATH. VERY CLEAN. STAF VERY NICE.

NOISE ROOM!! GARBAGE TRUCKS AT MIDNIGHT AND NEIGHBOR ROOM.

Breakfast was good, but Karein was a real delight to talk to. L Arnaud is very appealing with good food

Our door was left open one day by the cleaning crew and after calling about it after being left until 4:30 pm, we never heard a word about it or an apology. Security should be a priority now a days for all