The room was super clean and we had our sheets and towels changed daily which was nice. However, th hotel looks quite run down. We had a lamp in our room that was cellortaped together :D no kettle in the room or fridge,no kitchen/free breakfast or any cooking facilities. It looks like they had breakfast included in the past as they have a seating area outside,but not anymore. The location is not bad,but a bit too far from Jalatlaco and other cool areas,as it gets pretty cold at night so you have to go back to the hotel to get changed in the evenings,and its quite a mission to get back.. i'd stay much closer to zocalo or in jalatlaco area next time.

No kettle,no fridge,no cooking facilities, no internet or wifi. Thry do have wifi but i think it only worked in certains rooms and areas. We had no wifi in our room,it didnt connect.... big minus there

The staff was exceptionally friendly and helpful. My wife had a fall, and we both had some illness. Everyone on staff mobilized to help. The facilities are charming and yet practical. We had ample storage in our large room for all our things and our luggage..The hotel is conveniently located and is in walking distance of restaurants and shops. Cabs are easy to get in this busy area. Although the area is busy, the hotel is set back from the street, and is a quiet oasis from the noisy city.

The mattresses are hard as rocks! Though the staff found us some softer pillows, most are heavy and hard.. The bathroom was recently upgraded but there are no hooks on the walls or doors to hang anything.. This is true of the room as well. As very senior citizens, we also found it disconcerting not to have safety bars in the large shower.

Great big pool, we didn't see any other hotel in the center of town with such a nice, clean pool. We were there many days so we liked spending the afternoons near the pool and it was wonderful. Very nice staff and very clean facilities.

There is no restaurant in the hotel so they don't offer breakfast: we found a breakfast restaurant of another hotel just a block away though. The hotel is near the Zocalo but in a non-touristy area, all the nice restaurants are near Santo Domingo church/museum. But with $3 taxi takes you there in 5 minutes, or a 20 min. walk, so for us having such a nice pool and at such a good rate was worth it.

Great price, really refreshing swimming pool, nice building, lovely balcony, super clean. Near the market and the old town. Big comfi beds. Great shower. Really large room as well. Really great.

There is no shower at the swimming pool - so everybody dives in dirty. Argh. It's a very unpersonal hotel. A lot of the clientele is loud (especially the Mexicans). People sit near the pool till late with loud chattering and very loud music. People say, that's South America. I say it's rude, impolite and totally unnecessary. If you make use of a communal area, you should be quiet. If you want to party, go to your own room.

The place is astonish. Super well located. The staff is super nice and helpful. they give really good advice. the WiFi works perfectly. Everything is super clean.

I can't complain. Just a small thing, maybe if it would have a restaurant. But to be honest, there a plenty places to eat near, which are really good, that at one point I understand why they don't bother to put one.

It was clean and pleasant. The hotel grounds were very pretty. The hotel is a great place to stop on a journey and a great location for exploring the city. Parking is available on site at the hotel. No problem with temperature and water pressure

The room was fine, but the facilities were very basic (bed, wardrobe, table) which may be insufficient for a longer stay. The room was quite cold (December). The WiFi was sometimes unstable.

This is a good place to stay. The room is good and spacious and the parking great. The swimming pool was well used by others. The only issues are no breakfast and it's probably not in the best part of town. There is a good breakfast option 10 minutes walk away, Cafe Alex but you need to walk further into town for evening meals. We were very happy with our stay.

Probably not the best part of town and shame no breakfast option

Location isn't bombarded by tourists, but it's close enough to all the attractions that it's easy to get around. I really like the pool, especially with how hot Oaxaca can be. I also like the decoration being very typical and authentic to the culture. The staff was very friendly and had great recommendations.

Beds could be more comfortable, but for the price, I didn't mind.

loved the pool and the loungers - great on a hot day. very close to the centre. the staff were extremely friendly and super helpful!!

some more hangers in the room to put our towels and hang our clothes. there were no curtains over the door or the window, so we woke up at the crack of dawn

Good location. Staff very friendly. Cleanliness on point. Pool was nice.

Our room was very clean. However, my partner and I both suffered allergic reactions to the room, maybe from the air conditioner not being cleaned properly. We both got asthma and bad reactions. We mentioned it and they said they would look to clean out the aircon. Otherwise, a great stay.