The staff were very friendly and accommodating. The food at the Bourbon Steakhouse was amazing! The staff were polite and friendly. The views and amenities on the property were great.

For the price of the hotel I feel the sparkling water in the room should be complimentary (although they do provide complimentary bottled water). There were no wash cloths in the room. I also prefer softer 2 ply toilet paper.

We only used the shop for breakfast. Our favourite place to eat was the beach club because of the view and menu. The tram team who drive to the beach were all very pleasant.

Didn’t like that minibar was not restocked at all during our 6 night stay. Also did not like the fact that bathroom products which are stated as free would be charged at $75 per bottle!!!! should you take them home even though they had been used throughout the 6 night stay. A new bottle in the uk is half that price.

The location, facilities and staff are excellent. We have stayed here several times over the past few years for weekends and short (3 to 4 day) vacations, and we've never been disappointed. Pricey ($$$$), but worth every penny.

We had one complaint - the valet parking ($60 per night) took an unacceptably long time (30 to 45 minutes) to retrieve our car. This happened repeatedly, including during quiet and slow periods. After we complained about the delay for the 3rd time, we asked for a refund of the valet charges. In true professional courtesy, they comped the valet charges for both nights of the Mother's Day weekend, and refunded $120 to our bill. Class act! We'll definitely be back!

the sprawling property, with luxurious and manicured grounds all which provide stunning vista views from any spot on the resort. it possesses the grand entrance, with its many richly decorated patios, club areas and members only areas. the room amenities are lush and luxurious with the newest technologies. The staff were amazing, attentive, helpful, polite, and most accommodating with requests. it’s is their staff that made my stay lovely and welcoming.

Waldorf Astoria in Dana point, is an excellent choice for a couple's getaway! Me and my wife were celebrating 15 year wedding anniversary. From pulling into the main entrance, you are warmly greeting with a smile and excellent service. This property is very beautiful and we look forward to returning in the future!

None

We spent nearly every day at either the pool or beach club, and we dined in all restaurants on property. I was also able to get in a round of golf, while my wife and daughters enjoyed the spa.

The weather was a bit gloomy, but clearly outside of the resort's control. :)

Beautiful hotel with a view of the ocean. The staff went out of their way to greet us by name. Great pool with plenty of lounge chairs.

On our last day we had a late flight and were given an amenity pass for the day; however we were not permitted to use the Locker room/lounge without a same day spa reservation due to Covid issues. That was frustrating since we needed a place to change before our flight, had paid a daily resort fee, and paid hundreds of dollars to the spa the prior day for services.

The room very comfortable and the same level as the garden , for our dog was just perfect

I think that in the resort there are not enough F&B. The bar on 3rd floor has the same menu as the room service . In Spa, we payed 600 USD for two , massage should be one hour but at the reception they let us wait and the masssge was only 50 minutes. I’ll not come back to the Spa

Great location. Eat on the deck and experienced a view of the pool area and ocean.

The price was a little on the expensive side.

The convenience of the property was nice, especially since it was the end of our trip.

The noise from the kids. But the again, they have their way these days. When I was growing we did not have ours.