The room was comfy with amenities and the receptionist was very polite. We were upgraded to a business suite with the garden view which is also the mountain/mosque view which was fabulous during day and night. The infinity pool was clean and the water temperature was perfect with the mountain view. Located at the heart of the city which makes it even more desirable for staying. Will surely love to visit again. EV charging is available at the car park for EV owners and is free of charge as of the date of our stay (June-23).

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Our stay at the Hilton Garden Inn Muscat - Al Khuwair was really Lovley…. the reception staff was most polite and helpful, check in was seamless and quick, they guided us about local taxi use and also recommended a tour operator, they also guided us about things to do and see and available around the hotel and in general, house keeping was unobtrusive, did their job well and provided assistance as required, they very kindly gave us a late check out, they stored our bags for a few hours before we could collect them to leave for the airport. They let us use a small “business center” room to do our last moment bag sorting, they have a baggage scale that came handy to ensure we were well in order. NOTE: They do not place bedroom slippers, emergency shaving kit and such in the room but are more than happy to provide if you need one.

Only point that was a bit disappointing – on the day we arrived we decided to have dinner at the hotel itself as it was already a bit late… we ordered a-la-carte – had soups and main course – the meal was disappointing, very bland and just not what we would expect for a hotel of that standard.

The hotel and the rooms are so clean, cozy and modern. We couldn't complain about anything! The "mixed" pool is just amazing! Awesome view, sun beds and the hanging chairs were sooo relaxing! Actually, our stay began with a super helpful Ahmet at the reception. I've never seen anywhere in the world such a helpful and kind person! He is so professional! He made our stay way more pleasant. Why? One of the reasons is that later the first day our AC stopped working. Nobody at the reception was able to solve it (for 2 days!) until Ahmet appeared at the reception again. The problem was solved within 15 minutes! Next time we'll come to Muscat, this hotel is definitely a MUST!

There were two rooftop swimming pools. One for women only and one common for men and women. Guess which one was crowded all the time?

Everything was perfect! Oman is a great country and Muscat is a marvelous city with a great history and amazing people. The hotel is really great and it exceeded our expectations. Great room, clean and awesome breakfast. The staff are amazing. I will try not to foget anyone. I'd start with Ms. Christine and she is so helpful and friendly, and the reception guys Idrees and Habeeb are nice people, Jaf is a friendly guy. In the restaurant there was Reyna and Ronie ( I am afraid if I forgot her name ) and Mohammed is great as well. I am really thankfull for the room cleaning service assured by Ravindra who is an awesome guy and friendly. Really, we enjoyed our stay as a family and we look forward to visit Muscat again and we will do our best to go back to Hilton Garden Inn. Our baby liked the swiming pool and there is a plus there the baby pool has got like an umbrella and this made it nicer for him. The hotel has got a nice place you can find plenty of malls nearby, and beaches as well. If you have got a car, they have got a huge car park and you will easily find a place for it and touristic attractions and museums, you can easily reach by car. The stuff are really amazing, we missed out flight and we were about to cancel our trip, and the hotel offered me a reschedule but after a while we decided to go for it and I am so gratefull that we decided to go; the staff and especially Ms. Christine handled it so professionnally and in a nice way. The hotel is absolutely wonderful, and is among my favourite list

Everything was amazing!!!!!

This is our second stay at this property and, if God's will, we will stay there again when visiting Muscat. Very friendly and helpful staff. Clean and comfortable room. We had everything we needed during our stay. The breakfast has significantly improved in the variety and quality of buffet items. Beautiful and quiet garden in front of the hotel allows to walk and relax before bed. Not all hotels odder private parking at the facility but Hilton Garden Inn has two-level private parking at sight.

The Hotel reception staff was very courteous and polite and made sure we had a comfortable stay. the hotel has a laundry service for free where they have kept washing machine n dryer on the 7th floor to use. The hotel has ample of parking space in the basement and in front of the hotel. the hotel is located close to the eating and tourist spot. there are restaurants walking distance 7-10mins from the hotel so you dont have to search. Sultan Qaboos mosque is 10mins from the hotel by car. We got the garden view which was amazing. It is better to rent a car while travelling because taxi is not reasonable and its a problem to get one.You can just sit outside in the garden and enjoy the birds sound and its so peaceful.

Nothing, Fortunately Everything was great.

Staff , Mohamed in Reception , Morning Reception lady , restaurant manager and his staff were great and i do appreciate their help , hotel vibe was quite calm , havn't had a change to enjoy all hotel facilities however they offered me to try them while i had no time :)

Hotel management will know me in person as per their comment that i am the fisrt guest who gives such comment , shower gel and shampoo had no smell at all :) , i wished i had a refreshing shower gel and shampoo there :)

The Hotel definitely meets the standard of a five-star accommodation. Almost all aspects can be included within the positive points of the hotel.

The only downside is with the swimming pool which should have been more spacious.

I enjoyed my stay in this hotel, I did not expect it to be that good. Had I known it before I should have stayed in this hotel in the past. I had a wonderful experience during my recent stay, the staff are accommodating specially when I had my breakfast at the restaurant. Thanks to Reyna and Norie who provided a very professional service while having breakfast. I will definitely come back and stay again in this hotel on my next visit to Oman.

Nothing actually.

I thought this hotel was exceptional value for money - staff were all superb, rate was fair, breakfast was bountiful, room was clean with a very comfortable bed, good sized bath/shower, complimentary water and hot beverages, free underground parking, excellent check in experience, nice pool on top (and gym). No alcohol sold at the hotel but that's ok. Had a lovely stay - thank you to all the warm and engaging staff who made every day a pleasant experience.

Traffic can be heavy around the streets at the back of the hotel (if your sat nav puts you on that side) but I am struggling to find anything I didn't like about the hotel.