Hotel breakfast was at Dean's Steak and Seafood. Having eaten dinner there the night prior we already knew what to expect. Top tier service and food quality. The location of the Hotel will be premier once the construction around it is finished. The surround area is seeing a lot of growth so it will definitely make its mark in the years to come.

My only issue was the cost of valet. Compared to larger metropolitan areas like Houston and Dallas $56 dollars overnight was a little steep. Other than that I feel the value for every aspect of the stay was comparable to all the other local options like the Thompson or Hotel Emma.

We enjoyed the thoughtful design of the hotel, everything was new, easy, and lovely. Our room was larger and nicer than we expected. We had booked a Hemisphere suite and it was a true a one bedroom suite with a door in between the rooms and great views of the Hemisphere park and tower. We ate in the bar one evening, but the menu was from Dean's and was very good. We also enjoyed nightcaps at the rooftop bar, which was comfortable and stylish. The staff were all very nice and helpful and the road construction out front was not an issue at all. The $56 a night valet charge was a bit excessive so we found free parking nearby. The location was perfect, partway between downtown and Southtown, an area we love, so we were able to walk everywhere.

$56 for valet parking. As I stated above we were able to park a couple of blocks away for free. It wasn't as convenient, but we never needed our car as we walked everywhere.

Staff was incredible. Our family was travelling for Christmas and we wound up having an impromptu Christmas at your hotel after our first night. Staff was incredibly accommodating. Christmas dinner at the steakhouse was fantastic. We really appreciate the staff working to provide heat-lamps (weren't working at first) and comfort to us and our guests for what turned out to be an incredible dinner.

It'll be great once the street construction is finished. Would offer that having a signage about where pets can be directed to use the bathroom and maybe some "dog mess" bags would help. Also, I know it's probably a liability issue, but I always like seeing free weights in a hotel gym.

The Kimpton Santo was in the perfect location. Lots of new construction nearby (that area is going to be THE spot when it’s all finished). The area felt very safe also. Our room was gorgeous and the hotel in general was very nice and spacious. Great amenities like a restaurant/bar and even a roof top bar although we didn’t go. The staff was very friendly, they even text you a few times throughout your stay to make sure you’re doing well and don’t need anything. We love visiting San Antonio and we’ve always stayed at different hotels but I think we found the hotel we’ll be staying at from now on. Thank you, Kimpton Santo!

There was some loud construction early in the mornings but we understood that when we booked. It wasn’t that big of a deal.

Very friendly staff. Great proximity to downtown. Though expensive, top rate five star restaurant on site. Nice gym facility.

We were accommodated with an early check-in. But we were charged a $75 fee for this convenience, even though we had called ahead and been advised that that the fee would be waived. The front desk clerk appeared to think I was lying to her because I could not recall the person’s name that I have spoken to. No vending machines, or convenience shop.

Hotel was Beautiful, in a great location, great staff, Nice amenities, definitely going to be a hot spot in future. Steak house is absolutely gorgeous.

only had one bad interation with staff, otherwise they were all extremely nice. theres some construction going on out front, i stayed at top floor and a few times the lounge crowd made it a hindrance to get to room

Great design, excellent rooms, nice pool and classy restaurants. Staff is extremely friendly and helpful. Great atmosphere, felt like at home.

Liked everything. we had a few issues with the restaurant staff that did not seem to know the wine menu very well, but everything was sorted out and they were otherwise very friendly and professional.

Everything! Not only was it clean, modern and beautiful but we felt cared for way above most hotels we’ve used in our many travels.

We love the we felt welcomed with our dogs but didn’t have a lot of options to enjoy the hotel with them even to get food. We suggest an area to eat and drink where pet owners can go in a different entrance maybe?!

Exceptional facility clean rooms, designer finishes throughout. The location is amazing with lots of options to eat, kids playground and river walk just short stroll away

The only drawback was parking. Valet parking was $60, which is fairly expensive and makes up significant chunk of your overal budget

Design, staff, gym

Pool was not heated (enough) for kids to swim. Pool deck chairs faced to pool not the view and it wasnt warm enough to be out there since it gets no sun in winter. Probably nice in summer.