The room was spacey and good. Breakfast was fine. Short walking to the city and the lake front.

Parking was complicated with the car lift, you should at least reserve some time for it, the help of personnel is needed and it is not good for bigger cars.

It's very comfortable, clean, and the view is amazing. Breakfast is also excellent with various kind of choices. I would defenetely recommend the Freddie Mercury hotel if our family or friends are visiting Montreux

Only staying one night. We wish we can stay longer for the next visit.

1. Great location, you can walk directly to the hotel from platform 1. 2. Clean and spacious room. The room also have sufficient lights (room is not too dim) 3. Very good and delicious breakfast, kitchen of the hotel is very clean. There are sufficient spaces and tables for guests during breakfast. I also would like to thank you to the chef who is making the omelet, he is very kind and keen to service and his omelet is delicious.

Only the minor comments 1. As the hotel is located right at the train station, you can expect the noise from trains and people walked by talking. However, this did not impact to my stay much. 2. I had stayed for 3 nights, and requested to make up room. The room was properly cleaned, however, the used glass, cup were not replaced and tea bags were not re-supplied.

The hotel is very new feeling. It is clean and functional. There is lovely Freddie Mercury memorabilia and artwork throughout the hotel. The staff were very friendly and accommodating. Brilliant location and spectacular views of the mountains and lake.

It almost felt like residents were kept away from the main areas being encouraged to enter and leave the hotel by external routes, avoiding the communal areas and going only directly to and from rooms. There was no bar/social area (apart from the restaurant if you had booked a meal). The garden room (outdoor seating area) was locked. No plug socket near a mirror in the room. It was a lovely hotel but needed a few touches to make it feel more comfortable/less cold (cushions/throws perhaps).

It was right next to the train station so it was easy to get to, even with large suitcases. 5 min walk away from the lakefront, and Coop Pronto. The quadruple room was large and clean. There were electric blinds that helped to block out the light when we wanted to sleep in. Staff were helpful.

The laundry room is actually used by students living there. 3 sets of machines require a special card and code to use, which the students had. There are only 2 washing machines and dryer using coins, credit card not accepted. Machines were also occupied, and not available to use. There was noise from the train station- not a big issue for us, but may be an issue for those sensitive to noise

The staff and hotel were fantastic! We would definitely stay there again. It is very convenient if you have luggage, right on the train platform. From inside our room we didn't hear the train at all. Outside on the patio, we could hear them, but they're electric, so the sound is very minimal.

The walk to the lake/downtown is downhill. Coming back to the hotel is straight uphill. We did find that if you come back to the hotel thru the train station, there are escalators that make the uphill easier and then walk across the platform.

The welcoming and friendly staff! It was spotless. The room was spacious. There is a balcony with a magnificent view on the 5th floor.

The reception girl (unfortunately I did not get her name, she worked an afternoon shift on 26th March 2024) is super friendly, who give us a warm welcome, useful information and help. It is a nice surprise to find out the room with beautiful mountain view. The hotel is modern, clear and the bed is very comfortable. The hotel is actually located on the platform of the train station, we found it suit for us best.

The hotel is so close to the train station, the rolling noise could be heard from our room, but we were so tired after a busy day, to be honest we were not bothered by the noise.

The hotel is new and very clean and modern. The staff is excellent, going out of their way to help. The breakfast is much more extensive than most at this price point, with made to order omelets and other hot items. The location at the end of platform one of the train station is excellent for arriving and departing.

While the location is great for the train station, there is little else around the hotel. Restaurants, shops, the lake, etc. are down the hill - significantly. Walking back to the hotel from pretty much anyplace requires a hard climb. Not ideal for older travelers.

Fabulous large, modern room in great location. Very comfortable for four of us. Beds are very comfortable and large. Seperate toilet. Mini fridge and coffee and tea making facilities. Welcome chocolate and glass water bottles. Parking was fantastic, via a turn table and car lift. Staff were friendly and professional. I am gluten free and receptionist went out of his way to help me understand what I was able to eat at breakfast time. Much appreciated. Would recommend.

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