• The location was quite good. It was near the Cathedral of Santa Maria del Fiore. • The bathroom was big enough and clean. • The was free water in the hall.

The room we were given when we arrived was nothing like on the pictures. It was dark and gloomy. We asked to change the room. The new room was good but it was near the entrance and we had to listen to the doorbell all night long.

The room itself was very clean, with a modernized bathroom that was spotless when we checked in. The property is a very quiet neighborhood that is far enough away from crowd noise but also not so far that you can’t walk to all of the major sites. Breakfast (Italian) was good, and all of the staff were very friendly and spoke English. The beds were extremely comfortable also.

Two things - For one, their WiFi was simply awful, don’t plan on getting any online work done if you happen to bring that with you. It dropped-off completely repeatedly and was slow when it was active. The other huge drawback, at least for our stay, was the hotel noise. The breakfast room is an actual restaurant at night, and the crowd noise from that was ridiculous until all hours of the night. Also, try to request that they not put you in either Room 102 (which we had) or 103, as you will literally be within 2-3 feet of the nighttime entrance door, which has to be slammed shut, and also features crowds of people coming back to the hotel very late at night.

The location is perfect - you can get to the city centre on foot in 10/15 minutes.

very spacious and clean room for 4, loved the antiques in the room and throughout the hotel. staff was very helpful and friendly.

the front desk staff left at 9 and you had to use an after hour door which was fine , but I do prefer hotels that have a night staff..

It’s in a quiet neighbourhood away from most of the tourists.

The wifi signal was super weak upstairs in the room we were staying at.

Loved the venue. Great little garden to sit in. The morning cafe manager was the sweetest lady who was very kind to my mother.

Would be nice to have been able to sit in the gardens during off hours from the cafe.

Good family room with bed for 4. A queen and 2 twins

relatively close to the city center and the central train station (15-20 min walk), but in a quiet area. The room was clean, towels changed regularly. Kettle, tea/coffe, fridge, air conditioner and anti-mosquito fumigator in the room. Friendly staff. Close to the bus stop to go to Fiesole (line 7)

The walls are rather thin, so when people pass in the hallway, you can here. But during our stay the hotel wasn't very busy. Water pressure is not very high in peak hours (but was perfectly fine and hot around midday)

The room was clean and the staff was super friendly.

There were no space to move as the room was extra little. We have no slippers and toothpaste/toothbrushes. Our bad was not double, it was two single beds together.

Clean and quiet environment. It would be better if breakfast is provided because there is no restaurants or supermarkets nearby