Good location, sea view from the balcony, great choice of food every evening . Fab roof top solarium.

No drink included with dinner , not even a bottle of water.

The food and bar were fantastic, with a good selection of different foods, and drinks. The staff were all friendly and welcoming. I particularly liked the extra touches such as the bottle of wine in the room and chocolates.

A couple of times I was asked to see my wristband by the waiting staff. I understand why because anyone could potentially walk in. However, I did feel some more discretion could have been used regarding this. I felt a bit embarrassed when a waitress demanded I show her my wristband in front of other guests.

Great location near the beach and local entertainment. There was a good selection of food, even though at times it was just average. We did 1/2 board and the price of extras was very competitive. The room was very spacious and clean. Great location for buses. On departure the changing facilities and luggage storage helped make the last day memorable.

Our room was next to that of smokers, which affected our enjoyment of sitting on the balcony and despite complaining, the hotel didn't care. They could easily segregate smokers from non smokers. Also, the rooms aren't very well sound proofed to adjoining rooms. The sun beds are a little old and weary and could do with being changed. The in house evening entertainment was average.

The best part about this hotel is the fab staff, everyone had a smile and by the end of the holiday greeted us as old friends. The place was spotlessly clean and the food was always varied and delicious. Thank you to everyone who helped make our stay a really special one

The roof terrace had jacuzzi pools which were lovely and had a fantastic view but there was no shade from the sun as I guess they don't want sun brollies flying off of the 9th floor, however there are plenty of places to shade at the bar area, this would be my only negative comment though

Staff were very friendly, especially Victor behind the pool Bar. Beds were super comfy, and the food was amazing. Great selection every night, including fresh cooked steaks, chicken and fish. Also all inclusive drink included some named spirits, but you did have to ask for them

The lifts are a nightmare! They hold 4 people max, and takes ages for an empty one to reach your floor. Sometimes the waiter service was a bit slow, especially on Victors days off. It’s not the nicest pool area I’ve seen, but I wouldn’t let it put me off booking again. The entertainment wasn’t great either.

Well located facility with one of the best gyms I ever used in a hotel. Fantastic food with huge choice for each meal. Absolutely amazing rooftop bar with multiple jaccuzzis, sunbeds and breathtakig views. Spacious rooms with huge shower and nice balcony with table and chairs.

The led light behind the bed need some repairing (it started blinking few minutes after being turned on). The overall cleanliness was fine, however you could spot places which required more attention. I would say the price could be a little bit smaller for what you get.

In general, hotel was very good I would definitely recommend it to my friends. Breakfast was good with a wide choice of products and for dinner there was a lot of fruits and vegetables, spanish tapas, cheeses as well as different hot food options every night + barbecue. Hotel has 3 pools, there was always place on sunbeds next to them and it was quiet around the pools since there are no children allowed. Beach is also nearby, hovewer down the stairs, which may not be ideal for older people with knee problems; at the beach you need to pay for the sunbeds and umbrellas but it is less than 10 EUR per day, there were often waves in the sea which was fun. Staff was also very nice and friendly and there was different show every evening in a bar (mainly island singers, some good, some worse) to accompany your drink.

Only negative for us was beds in our room- mattressess were too bedsore and when you lie down you felt like in a tobogan tube (I weight only around 50 kg) so they definitely needed to be changed seasons ago :(

First & foremost the staff were amazing, helpful, went out of their way to assist always, food quality & quantities was excellent & hotel itself was great.

I had to call a doctor for insect bites, but they charged me €320 which was excessive. I was so annoyed. The staff at reception should have advised of the potential for these high costs but they didn't.

the only thing which needs to improve is the way steaks are prepared when we ask for well done it should not be burned from outside &uncooked inside it should take a longer time to cook the inside then the outside. I realize when you are so many in a hotel it is difficult to attain that.

Breakfasts were fantastic suppers we had alto of choice but since we were in Spain more spanish food would have been acceptable, However all in all it was to be recommended and very satisfactory.AA

The room was clean and big enough. I appreciated a lot the kettle and the free coffee and tea. The breaskfast and the dinner were both very variated, tasty and of good quality

For several days next to the hotel there was music and party until late at night and the room is not well soundproofed, so I could not sleep until 1, 2 or 3 in the morning. The mattress and pillow were very uncomfortable. So in general I slept quite little and badly