This will be a great hotel once all the facilities are open after the soft opening. What really makes it great is the staff. They went the extra mile to make it a good trip.

Nothing - will only improve once all facilities are open.

Receiving a great service from before arrival is what made me rush into reviewing this hotel before our vacation was over. Now that it is over, I can say that the staff of Millennium Al Masar is the perfect reflection of what personalised 5-star service feels like. Everybody recognized us daily and knew of our preferences by heart. I would like to pay special thanks to the boys at the pool, life guard Hashim, who knew we what we needed daily during our pool time, for example a bow of tissues, and every time he saw us he was bringing what we wished for to us without waiting for us to ask. Also, Hashim Ashraf is the one who rushed into bringing us a bowl of rice when one of our phones dropped into the swimming pool. Both of these gentlemen were a huge contribution to making our vacation special and personal. Moreover, Mrs. Fatmah, the front office manager, was extremely friendly and helpful at all times, especially a day before departure when because the occupancy of the hotel allowed her to, she offered to help us with a late check-out as our flight back home was not until very late the next day. When we needed to find trips and nice beaches in Jeddah everybody came to our help, including the general manager, Mrs. Mashael. Reem and Razeed (front desk agent and concierge) were there for our needs finding locations outside the hotel. Mr. Hassanin from the concierge department was always greeting and welcoming us with a smile, which means a lot during your vacation. It is extremely nice to find a place where everybody knows what true luxury is and should feel like, and no matter how beautiful the hotel is, and it’s rooms, if the staff does not treat you right, it would be for nothing. Every time we would call housekeeping they would be right at our door with whatever we would ask for. Thank you Al Masar team for making our stay an unforgettable one.

It is a new hotel that offers a luxurious experience with spacious rooms and premium amenities. The comfortable beds ensure a restful night's sleep, and the staff provides exceptional service. Convenient parking is available, and the hotel's location near Corniche offers access to excellent dining options. A truly memorable stay awaits you at this remarkable hotel.

While the food quality and taste require enhancement, the hotel's subsequent provision of à la carte service and complimentary desserts was a commendable gesture.

Atmosphere

Everything was new, clean, comfy and spacious.

The location is a little bit far from centre, though it's not an issue when grabbing a cap. I have faced few issues with the staff-in-contact who i guess they are in a deep need to uplift their level in dealing with the guest. However, when i raised the issue to the management, i met Mrs. Fatima from Frondesk through Mr. Hashem in charge of F&B and thankfully she manged to solve the issue.

I would like to express my sincere gratitude and appreciation for the exceptional service I received from your team and the warm welcome I received during my stay at your hotel. I would also like to commend the excellent level of cleanliness I noticed in the hotel facilities, as well as the prime location that makes it easy for guests to access various places effortlessly. Thank you for your continuous efforts in providing the best services.

Thank you for this stay! What an amazing hotel. So clean and the beds were amazing. I want to thank the service people from the dining restaurant, the cleaning men were so very nice and the reception, especially Yazan when we checked out. Also the lady who checked us in was so nice!

Nothing negative.

well located dor business but also for a morning walk , not far from Palestine Walkway and the corniche. Swimming pool is nice on the top floor and open to women. The food is good and tasty , well prepared with flowers and herbs. They grow their own aromatic green salad and aromatic herbs !

none

very nice service and the hotel is well equipped and very clean

suggest to check more frequently the swimming pool status as I used one time and I felt the pool is not that clean maybe due to few people using

Thanks for the staff. Everyone was friendly and ready to support. Excellent facilities and amazing atmosphere. Looking forward to visit again. For sure, it will be my 1st choice when I visit Jeddah.

Nothing.