Good location, clean, spacious parking area and good value. Great reception and customer service with flexible check in/checkout

Terrible breakfast and very late. Not worth it at all. I tried it once during 7 days stay and it took 2 hrs to deliver to the room and the quality was horrible. Also, multiple issues with electrical plugs and sudden power outages, although these outages were very short and they mentioned that they solved the problem after my checkout.

It was clean and the view to the Lake(? I'm not sure what to call it but it's like a lake) was a plus. The room was tidy, spacious, remarkable for it's price. The environment was peaceful. There were freebies that were mentioned (soap, lotion, toothbrush and toothpaste, slippers, towels, tissues( although it wasn't readily available when we arrived) I needed to ask them about it... I asked for 2 beds because I was booking for 2 persons but they gave me for one person only ( but they readily gave it when I asked for it, which is in a way good because they didn't take long in giving it to us. The TV was working, there were 2 air-conditioning but only 1 was working ( no remote for the other on) there were power outlets beside the bed. There were also a lot of mirrors.

The parking in front of the hotel was small ( there was a bigger one at the back, they should make directions or instructions so that the incoming clients would not be waiting for a longer time to park if they know that there's more space for them without crowding in front. I appreciate being called about my arrival time but they called me 2x to know what time I will arrive which made me a little anxious why they were calling me again (maybe there was a miscommunication with the other staff) or they wanted me to give up my room? I wasn't sure. The directions in the map wasn't clear. I needed to call them to send me directions by whatsapp. They need to check the wardrobe cabinets because the smell wasn't nice. we didn't used it for fear of contaminating our clothes.

The hotel is in a convenient location. Its near to the corniche with a walking time of only 2 minutes. I like the fact that there is good parking on site with trees which can provide a shade for your car. The breakfast is delivered to your room and It has a good selection of Arabic dishes. The bathroom was clean, the guy at the check in was really nice, he let us check in 2 hours early, it was really nice of him. I would totally consider staying here again while visiting Jeddah.

The only thing that would have made my experience better if they provided a bit more toiletries, for example an extra soap. over all there is nothing to complain about.

The breakfast was basic but very nice. I have no qualms in going back to this hotel. The parking was excellent. i asked for an extra blanket and they expediently came with one. All in all a very smooth experience.

There is not much that I did not like. I don't really have anything negative to say about this hotel. Just positive stuff really especially when keeping in mind the price. The family liked it and want to use it again in the future.

A Serene Seaside Stay at Al Andalus Tolen Hotel Al Andalus Tolen Hotel provided an idyllic escape. The staff were exceptionally welcoming and accommodating, going above and beyond to ensure a comfortable and memorable stay. The breathtaking Red Sea views, coupled with the unique sight of the world's longest flagpole, created a truly serene and inspiring backdrop for relaxation. The hotel's well-appointed facilities complemented the stunning scenery, making it the perfect choice for a rejuvenating getaway.

The location was excellent and overall stay was good, especially comparing to price, it was great value for money. The view from the room was amazing.

The cleaning proirity was given to the rooms, where customers have checked out and delays were experienced in receiving cleaning of rooms for existing customers. Also breakfast have limited choices and served in the room, instead of on location restaurant.

host ahmed was a great guy he knows how to greet and treat the guests very supportive and very friendly person ! i would stay here again if i come to jeddah . this hotel is as described. no more or less . don’t expect a continental breakfast it is very basic middle eastern small breakfast . the hotel offers continuous welcoming cold drinks and dates in the lobby .

The location is great. Staff is generous. Welcome tea and drink is nice. Place is quite. Break fast is basic but good. Fast food and cafe is available along side hotel.

Staff can not communicate in English. Breakfast time should be 0600. The menus and food delivery option from nearby restaurant should be available.

Great Hospitality by the team.. Thank you Mr. Tariq Mr. Moosa and Mr. Hani Excellent place, small kids park nearby. Value for money and Good breakfast🥰 truly Traditional. We will come again in sha allah

I left very early in the morning for Madina Al Munawara and did not take Breakfast at the Hotel

Reception is not in good shape and process for room allotment is very slow. Split AC in the room must be replaced with a new one , as it was not working to expectations , illumination for the room needs to be improved