The location in Pankow was perfect for me since I have friends in the area. The S+U bahn station is only one long block and a half away. The decor is modern, pleasant, 2 bottles of water and some coffee capsules are ready for use. The kitchen is well equipped and the places are always super clean. A balcony is a plus for our smoker friends. There's a close by main street with plenty of restaurants and what-not stores. Ah yes, I forgot to mention the späti shop just next to the buiklding - open late with some essentials. I much rather prefer these studios to an overpriced hotel.

The communication regarding the lock boxes was not perfect. I needed to contact them twice and request the check in info since by check-in time they had not sent it. Maybe it was a WhatsApp glitch, but annoying none the less. The office staff is always courteous and friendly. One other issue is that the lock box area is not well lighted. The boxes are mounted quite low and it's difficult to read the numbers on the lock.

the location was easily reachable, the accommodation had everything needed for a short and comfortable stay: a coffee machine with coffee capsules and, a kettle with tea; the possibility to cook; a spacious apartment, and comfy beds.

If TV is provided, make sure that the programs there, like Disney or Netflix, are available. Otherwise, I see no use in them. Considering the close location to the station, it was very noisy (public transportation like trains). There is nothing the owners can do about it, but for sensitive people, it is hard to relax and have a restful night.

Very nice and clean apartment in the calm neighborhood of Pankow. Welcoming water and coffee are much appreciated. Rooms and bathroom are spacious and brightly clean. Bed comfortable. The apartment have a nice terrace with plenty of soon in the morning. At each step, it's obvious that Neohostel staff care about their guests.

For the first two days, the Internet was stable, but on the third day, the modem had some interruptions with the Internet signal. I hope that is only a temporary problem. We contacted the staff of Neohostel and explained the problem with the Internet. It can be fixed easily.

Wow. The appartment position is perfect. It's a quite zone but in less than 10 minutes walking you reach Pankow station where you find U-Bahn and S-Bahn and from there you can go everywhere you want. The appartment is big, very clean and comfortable. If you need water, drinks or something, there is a small shop as you exit the building, and there's plenty of places to shop or eat all around Pankow. The self-check-in is easy and in case you need help the staff is very responsive and gentle by WhatsApp. This place jumped immediately on top of my list for the next travel to Berlin!!

I enjoyed everything!

Cleanest property we have stayed in! Felt bigger than the impression from photos. 8 min walk to train station, heaps of nearby supermarkets, cute mall 10 mins walk. Safe family neighborhood. Apartment is in a modern, new, block of maybe 40 apartments, we saw very few people coming and going. Good cooking facilities. Very friendly staff member on-site but we didn’t need him as the instructions for key pick up etc were very easy and clear. A few restaurants around, we took the train two stops (20 mins door to door) for more restaurant options. Very easy to get to all tourist destinations on the train.

Room was hot and train noise. Didn’t realise there was no air conditioning, the room did get hot. There are 3 lovely big doors to open on to balcony which is nice if there is a breeze but that lets the train noise in, which is very loud. Good soundproofing when the doors are closed, just sounds like a few seconds of light distant thunder. Doesn’t seem to be a busy train line but it is annoying with windows open.

Great location, very close to active streets with restaurants and many small shops with necessities. There is a "Späti" shop (open late with spirits, some groceries, cigarettes) directly next to the building.

The side of the building I was on was just across from a major S Bahn and street car line, I believe on the easterly siide of the building, causing all night train noise. The windows didn't quite provide enough noise insulation. Next time I'll be sure to get a westerly side room. The pillows were IKEA giant size, not really like US style/size. I'll bring my own pillow.

Spotlessly clean, well equipped kitchen with coffee machine, kettle, toaster, microwave, hob and complimentary coffees and teas. Interior and furniture in great shape, not run down at all, nice balcony, quiet location (if located to the other side from the train station), excellent tube/train connection just few minutes of walk away from the place

Getting the check in information quite late

Spacious , clean , quiet . Everything we wanted . Pankow is a great neighbourhood, shop next door - kebab shop down the road is amazing. Close to the U2 line underground toy can travel to all the main attractions on the same line ( Alexander platz , KaDeWe , Zoo , Kurfürstendamm )

Can’t really think of a single thing . Well done NEO .

Close by to underground station to get anywhere you need to be. Good facilities within apartment for short or long terms stays and very clean. Outdoor balcony space is a man added bonus

Check in process required an online form to be filled in which I had to do 3 times before everything confirmed. That could have been an IT glitch but check in instructions weren’t confirmed until an hour before arrival.

The location is great, not far from nice shops, restaurants and train stations. Perfect. Its modern, comfortable, TV is smart so can watch Netflix if you have account.

There is no AC - so it gets very hot in the night if weather is hot. But must be warm in the winter.