Amaizing breakfast, wonderfull view and the pool is very special. The roads were clear of snow during December and we felt safe driving there. We enjoyed every moment!!! Excellent value for money.

Need to check the charges carefully. There were mistakes and wrong charges also in the restarant and in reception. 20 ero parking is not included in price.

Breakfast was excellent with everything you could wish for. The pool area was very peaceful and relaxing, and the views are incredible.

We didn’t receive the guest pass for she local buses, attractions etc

Nice location in the Bavarian alps decent size room for the basic level fridge useful good sized beds balcony with chairs excellent breakfast facilities which served till 12.00 week days or 1300 on Sundays amazing ! good spa facilities which we used Good underground parking

Taking the full amount of the total cost for 3 nights (some € 900 ) 8-9 months or so before our actual stay ie the previous year was ridiculous in the extreme. i can understand taking a deposit perfectly acceptable but the entire amount and then no cancellation or flexibility either! Very unimpressed with what the 3 restaurants menus had to offer so much so we decided to eat out Should introduce some time scales/allocations for adults ONLY sessions in the swimming pool there was only one child in the whole facility which was constantly wining loudly this made our experience short and not much fun We both suffered with the lack of air con in the room seems to me for a 5 star hotel that should not be the case we ended up with the balcony door open

We stayed at the hotel at the end of August and simply enjoyed every moment. The weather was warm, and in the afternoon, it was pleasant to relax in the hot tubs. The service was at the highest level, the rooms were clean and spacious. The breakfast was excellent and varied. The service was very friendly and pleasant! We really loved the entire experience. The hotel’s restaurants were of the highest quality. We especially appreciated Eric from the team, who was at the entrance and helped us a lot! We look forward to returning in the winter during the snowy season.

The location offers incredible views and is also near to most of the towns and sights in the region. There's a play area in the restaurant, an outdoor playground and an indoor playroom for kids to explore. The staff and facilities made our very active one year old boy feel very welcome. The breakfast buffet offers a wide variety and having multiple restaurants on site was also convenient. We made good use of both the indoor and outdoor pools and the spa. The Kaminbar also has a lovely atmosphere for cocktails and food. We loved our stay so much that we stayed an extra night!

20€ per night for the parking garage seemed a bit excessive. Had a issues with our safe, but staff helped quickly. Access to the spa and pool is not easy from one of the hotel wings.

Hotel was outstanding. Beautiful view from our room. Staff so accommodating, friendly and helpful. Breakfast was incredible.

I'm struggling to find anything. Staff could have told us there was free public transport around berchtesgaden when you ask them for a guest card. This allows you travel on local buses free. In fairness most guests had their own cars so maybe not something they think about but would have been useful for us as we had no car with us. Other than that I couldn't think of any negatives.

All of the employees were extremely helpful and kind. They made us really feel welcomed. The Lady in Red helped me to organise a small surprise for my husband‘s 40th Birthday, and it was amazing, thank you!

Just the pillows were too soft, I had a feeling as I did not have a pillow at all. But, I am sure if I had called the reception I would have get a harder pillow. However, I did not do it ad the hotel was full and I could see they were extremely busy. To bother them with a pillow was something I did npt want to do.

Came here for our honeymoon. The service was perfect from check-in until we left the hotel. The attention from the staff was excellent, with personal greetings at every opportunity, especially the staff at the restaurant during breakfast and the team at the entrance. We thoroughly enjoyed our stay at Kempinski Berchtesgaden. The breakfast was delicious, the room was fantastic, and the view was absolutely stunning. I will definitely stay at Kempinski Berchtesgaden again when I visit Bavaria.

The personnel is the soul of this hotel! Everyone is at their best to make you feel very welcome and staff is attentive to your requests and details. We had our wedding day celebration followed by long spa weekend with the extended family. Almost all our booked rooms featured a fireplace and all look really gorgeous with fantastic mountain view. Both Panorama and other side mountain views were heavenly. Everything was on a 5-star hotel level and nothing has disappointed us. In the restaurant (main) our celebratory dinner was unforgettable also thanks to the waitresses that were very attentive and created for us great atmosphere. They even prepared a wedding cake as per our wishes. Big Thank You to Lady in Red Anna Zahradka for organising this for us so we didn`t have to deliver it from the city. Breakfasts were one of the best I had in a while - great selection and tasty hot dishes from a-la-carte. And here as well, service was best in class. We really appreciated staff making us smile in the morning and especially we appreciated Lidiia, who was kind and attentive every single day of our stay. Thank you Lidiia for all your care and great mood! All of this of course, is on top of the gorgeous location, views and the design of the hotel. Spa is very well maintained, had all what you need/expect and we could really enjoy heated outdoor pool (especially during snowfall this was as in a fairytale). Rooms are beautiful, with top notch design and always kept clean. If by car, hotel is not far from amazing mountain lake Königssee. Hiking around was great too.

Everything was perfect for a romantic vacation. The room was large, neat, and clean, and breakfast had a great atmosphere. The location and the view make it perfect if you are looking for peace. Of course, you need an attached car to enjoy the location and what the location has to offer

You should make the stay more expensive by 20 euros instead of charging for parking. Getting to you without a car is almost a mistake.