I had Junior Suite, Room 219, corner, for 4 nights. This hotel was great, I booked airport pickup from them in advance, pickup was there when i exited airport. about 20 min drive from airport to hotel. Check-in was quick, staff friendly. The pool looked nice, but i never used it. The room was great! lounge area, dinning area, 2 queen beds, TV, a safe, and large bathroom. Breakfast included. The TV only has one English channel, CNN travel channel. The food was good, breakfast was a bit lacking, they did have fresh fruit and fresh juice. I ordered twice from the restaurant, both times delivered to my room as i asked. Caesar salad with grilled chicken was very good, and grilled chicken with salad and fries meal, with ice cream (comes with chocolate sauce on side) was a good second meal. I used the tour agency that is under the hotel, around the corner to the right, willy tours, its nice that it is close. The hotel is very close (1 block) from the large park in San jose, and within 30 min walk of downtown san jose (central market, etc..) I walked to multiple museums, parks, downtown, restaurants, the hotel is in a good location, and has a door security guard at night. Grocery supermarket 1 block across the street. Overall this was a great hotel to stay at, quality and value for money, I would return again for sure.

There is not much i didnt like, but i am very critical so did notice some things: -The room floors are extremely slippery. They are some kind of wood or fake wood floor, but with socks or without socks (dry feet) you slide very easily on the floors. Probably ok if you wear shoes in the room. -The only thing missing from the perfect room was a mini fridge. -The ice machine was on the 3rd floor (i was on second), most hotels normally put one on each floor, but not a big deal, i dont mind a flight of stairs.

The staff were so friendly, attentive and helpful. it really made our stay all the more memorable. The hotel room itself was perfect for us - I had some online client appointments to do while we were staying, so the suite was the perfect layout for this Also the shower was exceptional - nice and powerful, the temperature was consistent and my partner is 6ft 5 - he had plenty of room between the shower head and his, which isn't common!

I'm splitting hairs here but the only thing I can think of is the traffic noise we could hear from our room. Our room was located on the outside so we were on the street. But again, that's if I was to be very picky

Accessible pool Comfortable sunloungers Very large bed Modern bathroom Good selection at breakfast

Airport taxi way overpriced (35 USD or 10 USD with Uber) Lots of construction happening throughout the day - not very relaxing

They provided free water. The room was comfortable and not noisy. The buffet breakfast was open quite late. They had happy hour drinks. Food was also good and prices reasonable for Costa Rica. Staff were very friendly and helpful. Supermarket (kmart) was only a short distant away.

The pillows were too high and hard. The happy hour drinks were not available on my second visit even though they were advertised in the room and in the lobby.

It was quite the value. Staff was friendly, rooms were clean, and the food was good. Special shout out to Raquel as she went beyond expectations to make it a very pleasant experience. With the location of the Hotel not in the heart of the city but within walking distance, I found it very nice to be able to walk to the heart of the city but to be able to come back and have the peaceful solitude when needed.

The lighting of the room. I found the central lighting of the room could have been better. It could be that the shades of the center light might be lighter, stronger light bulb wattage or placement of the center light might solve the issue.

The room was very large and nicely decorated. The breakfast was delicious and the restaurant was very airy and nicely done. Plenty of secure parking available at no extra cost.

There was barely any lighting in the room. Just 2 floor lamps that provided very dim lighting. More light would be appreciated. The bathroom was nice, but the toilet is wedged between the vanity and the shower wall. A very tight squeeze. The full length mirror is behind the bathroom door and would be better suited on any of the other walls in the room as there was ample wall space available.

Lovely hotel, lovely pool area and terrace, rooms good size and very clean, nice decor, staff in restaurant and bar friendly.

Rooms at front very noisy due to traffic on road. Breakfast could have been better, ie more choices of cereal, yogurt, pastries. Pastries and breads were very dry/stale and choice disappointing (although acknowledge traditional Costa Rica breakfast very different to Europe).

Junior Suite was spacious, two twin beds, air con, TV, safe, wardrobe, small desk with a chair, couch. Breakfast was good, type of a serviced buffet. Pool area was ok (I simply assume there are not enough sunbeds if the hotel is busy).

No fridge in the room (which we were aware of as we had read that in the reviews but still it should be standard in this hotel category). This comment does not have any effect on our rating but we wanna mention it: we understand that hotels use the shoulder season for maintenance and renovation. But being woken up by construction noise at 6am on a Saturday morning is not nice. It was the room next or second next to ours but one floor above but the workers had installed a ‚waste chute‘ and were throwing stuff through it down into the truck. It did not look like the hotel was fully booked so maybe they could have done a bit better when allocating the suites and leaving those idle which were most affected by the works. I do NOT post the picture I have taken.

Breakfast was wonderful (a lot of variety and the staff was very helpful). AC worked well and the room was very clean. I was able to do a late check-out ($30 extra). The pool looked lovely, however it was a bit crowded and we didn't have the opportunity to use it.

Reception was hit and miss on friendliness - everyone we interacted with was pleasant to very kind, but our initial reception was less than warm. One restaurant recommendation that we took seemed to be a bit odd (the restaurant asked where we were staying - it seemed like it was a referral/kick-back deal) - the food was fine, but I think we would have been better seeking out something on our own.

Great location for us as we didn’t want to be right in the centre and was easy to get to the airport. Big spacious room. Great secure parking and our car hire company picked up from this hotel. Only stayed for one night as had a early flight to catch the next morning so can’t comment on anything’s else.

Rooms are quite dark not much lighting. Alarm was set by last guests and not turned off or checked by cleaners so went off on the middle of the night!