Hotel is beautiful! The design and the room were pretty. Great Gastro bar across the street, called The Faces. TV had some English channels besides news. Great location near all the sights and markets. Staff friendly and helpful. Robes and slippers provided with room. Water refill station in the lobby was convenient. 7-11 nearby.

No hotel bar but one across the street. No fitness center. AC was weirdly running some program that would change the temperature setpoint during the night and the room would get hot. The last night the room got super cold during the night, so not sure what’s up with that. Pool is small and often no sunbeds were available. There’s not much room round the pool, kind of cramped but still nice. The floor was dirty in our room and the bottoms of our feet would get black.

We loved the pool and our room was nice. The hotel offers free cooking classes in the afternoon which are great.

We have been overall a bit disappointed with the services in the hotel. We feel like it was very expensive for what it was in the end - the airport taxi was not waiting for us where they should have, the rooms are generally quite noisy (we had to ask for a change due to noise from the elevator, and it was a bit hard to find a better room). The check in was quite chaotic due to a mistake (they assigned us a room with someone already inside which was a bit embarrassing). The breakfast has quite a poor choice, taking in account the overall price of the stay. I would not come back again as I feel like it was a loss of money.

The hotel is beautifully finished and makes you feel like you're in a jungle when you're in the heart of Old town Chiang Mai with easy access to all amenities, temples and markets. The staff were friendly, helpful and accommodating. Nothing was too much trouble.. There is a few activity every afternoon for the guests to enjoy which was really fantastic and a lovely touch!

There was slightly strange warning about stains or sheets and towels when you arrived, which is fine..they don't want people get white sheets covered in fake tan or something but it did put me somewhat on edge generally speaking! For the price and what other hotels offer in the area for a much cheaper price... Laundry service could be included to elevate this hotel even further.

Terracotta style was very special, nice and spacious room Good location Friendly and helpful staff

Very unpleasant smell from the bathroom when our fan, or neighbouring rooms fan, was on - an issue that urgently needs to be addressed Some towels had stains, even though your room gets controlled by staff before checking out in order to charge you for any stain (you wait in the lobby until they check your room - not the most customer friendly behaviour, could be done, if necessary, more discreetly through the housekeeping) Room lacks indoor seating (size would allow for it)

Location was excellent, staff were friendly, kind and very helpful booking activities etc. Breakfast is nice, eggs cooked to order and coffee made with a proper machine. Great restaurant across the road 'The Faces' housed in a spectacular building. The manager recommended a fantastic chocolate shop close by called Khom. This is not a fancy hotel but we loved our stay here, it's small and we would definitely recommend and would book again if we return to Chiang Mai.

The pool only had a ladder, no steps and the pool surrounds were slippery. Only a small issue as besides that the hotel was wonderful.

My partner and I had a great five night stay in this lovely hotel. The room was clean, comfortable and well supplied with a welcome gift, towels, free snacks and drinks and an umbrella. The staff were helpful and friendly, they couldn’t do enough for you. On the day we were meant to be leaving this hotel my partner became ill (nothing to do with Thailand or the hotel) he spent four days in the local hospital. During this time they extended our stay, upgraded our room and looked after us in every way they could. We will hopefully return here in the next few years.

Phor Liang Meun Terracotta Arts has become one of my very favorite hotels. It was my "home base" during my recent trip to Thailand. Its location in the old city of Chiang Mai is fantastic. My friend and I stayed there for four nights and returned there twice for one night each time after traveling around northern Thailand. The hotel and its entire property are clean and beautiful. As soon as we walked into the reception area we were greeted by the most charming, friendly and helpful staff who truly made our stay exceptional. Each time we returned they treated us like valued friends! The breakfasts there were wonderful too with lovely servers. I cannot say enough about how fabulous this hotel is. If I return to the wonderful city of Chiang Mai this is the hotel I will come to!

I loved everything about this property. There is nothing that I did not like!

Absolutely charming hotel with wonderful friendly staff who went above and beyond to help us with our stay, booking reliable and reasonable taxis / guides and letting us check in early at the very busy festival period. Room is basic but clean and large with good air con and lovely balcony and terracotta frieze. The hotel's lobby and lounge with the terracotta arts and furnishings are just wonderful, making this a very special and unique place, even more than the pictures denote. The location is perfect inside old town and right on the doorstep of excellent street food market and walking distance to temples. The pool was a peaceful and uncrowded respite in the city. Do not miss a visit to Faces Restaurant directly opposite, a magical place for a cocktail or a bite to eat, cooling and shaded in the daytime heat with fountains and more charming terracotta. Truly just beautiful, both places. So glad we stayed there.

A great, central hotel where we stayed for 4 nights. The rooms are modern and very clean. The bathroom is fantastic and had a wonderful bathtub. Our room had direct access to the pool, which is why we would recommend this type of room. The breakfast was plentiful and very delicious. We especially want to highlight the staff. Everyone was very friendly, helpful, and spoke good English. We were assisted quickly and competently with every concern. The terracotta style throughout the hotel was also very nice and we really liked it. We would love to come back.

Nothing, it was all great.

This property is a must visit. It has everything that you could want, not to mention just how absolutely gorgeous it is. The staff are so incredibly friendly and go out of their way to help & made us feel so incredibly welcome. Nothing was too much trouble. Everyday there was an activity, ranging from watercolor painting to Thai food. Stunning. Breakfast was a treat, once again the staff bent over backwards to help & it was almost that they could see us coming & our coffee order was waiting for us. The pool & garden surrounds were beautiful. The property as a whole is beautiful & I highly recommend it. I have no hesitations on going back there.

Nothing, absolutely nothing.