Loved the spacious beds, facilities and equipment provided were sufficient. Room was clean and tidy, the 3 double bed room is very comfortable and spacious for 3 adults (family). There were some extra pillows in the cabinets, checkin process was smooth and all information is given before hand. The guide book provided was really helpful. Very close to many eateries/fast food nearby. There is a supermarket open till midnight, a family mart/ 7eleven/ Lawson all within walking distance. JR Kinshicho station is 8 minutes walking distance away. The malls near the station has a lot of shopping / restaurants. This is a great area feels homely and safe even around night time. This is a great area to stay if you wanna be away from the touristy districts but still be connected, felt like I was living in an apartment not a hotel!

Water heater isn’t hot enough, only goes up to 40. So showers were medium hot only.

I like the fact that it was so close to Kinshcho train station, grocery stores, retaurants and even in Don Quijote. It is also 20 mins walk to tokyo skytree. The room was really spacious and the bed can fit 5 to 10 person. The staff were really accomodating, I ask directions and they would answer me promptly, which we really appreciated. The view of the room is really spectacular since its showing tge tokyo skytree, specially at night. They also have a fast wifi and fully furnished kitchen.

We notice that they don't clean the room thoroughly. In the comfort room, the bowl still has urine stain on which we cleaned up so that we could use it comfortably. The bedsheet are not new, in one of the bedsheet, there was a yellow stain that smelled like armpits. It is much recommended to check the bedsheet if they are still clean, before they check-in another guest.

The location was excellent, everything we needed was within a good walking distance. Quiet area and the accommodation had all the facilities that we needed for a comfortable stay.

The beds needs padding or something to prevent stubbing of toes and legs from hitting the bed frame. We had 6 people and moving around the beds which had caused some bruises hitting the bed frames. Just a minor inconvenience, but everything all good.

Nice location and nice equipment. Full kitchen tools and washing machine. 7-11 and AEON mall just one street away.

The towel is stinky.

Location is great, near many eating locations and Kinshicho station. Customer service is very helpful and resolved issues quickly. I like that there are food recommendations included for guests who are unfamiliar with the location.

The check in process is too fast and I am unable to get check in details. Heater for shower is quite fiddly to use for inexperienced customers, drying poles on top of one of the beds is not a pleasant sleeping experience.

it's very convinient, especially with young kids. it's close to a lot of places to eat and pretty much a stop away from tokyo skytree. the unit was confortable.

lack of storage, not enough towels, and also the pillows need to be changed, it's so soft.

Great location, great amenities

The automatic lock was a bit wonky at times, I would have to unlock the door to relock correctly

The location was great. Easy, tidy and had everything we needed. It was really great. Thanks

Nothing

Just because it's convenience LocationWhich nearby the metro station.It's easy to go anywhere.AlsoA lot of restaurants nearby

I feel comfortable

Great location!

Nothing!