location in Valladolid was good. Very nice staff. rooms were big and clean. bed was soft and comfortable. surprise bonus of items in minibar as well as bottle of wine and candies at check-in! Parking was super easy and convenient. I didn't use the pool but it looked nice. really excellent place to explore the area. it is a little far from downtown, but its an easy walk, and there is plenty of cheap parking downtown if you don't want to drive. close to a supermarket and the entrance to the highway. would stay again

Hospitality is on point! Very friendly staff. Cristina is a sweetheart lady that welcome us with open arms. They even left food and beverage on the fringes for us. Also the room has a coffee machine that is super handy. Very nice room with lots of space. Quite area and walking distance from the center. We felt safe and could relax with our car parked in front of the hotel. The parking has cameras as well. All the hotel is new and comfortable. We stayed two nights and slept like a baby :)

The shower spread over to much water and make the bathroom wet. But nothing that can’t be fixed ;)

To be honest, when we pulled down the street, we wondered where we'd booked ourselves! It seemed off the beaten path and it was after dark. However, once inside, it was very beautiful and staff was friendly, despite the language barrier. We arrived late and left early so we did not get to enjoy the property enough for much relevant review. Always my top priority, the water pressure and temperature in the shower were excellent.

We would like to have had a blanket on the bed, in addition to the top sheet. It was late when we checked in, and perhaps we should have gone back to the desk to ask. I am sure they could have accommodated us but just walking in, I was surprised.

Beautiful and spacious room that smelled lovely! The sheets were like silk and the bed was really comfortable and big. The pool was nice to relax at and the rest of the premise was a really serene atmosphere with all the plants. We got a welcome gift (bottle of wine) as a surprise which was really nice. Overall we had an amazing stay here and felt really at home.

The wifi was spotty in our room and the shower pressure was really weak if you wanted to have any hot water

Spacious suites within walking distance to Centro. Location is quiet and convenient. A plaza with a bank and grocery store is within 5 minutes walking distance. Best of all was the staff. They helped organize taxis so that I could tour Ek Balam and Chichen Itza. Thanks to Cristina, Brenda, Mageli, and Yuli. They were truly a delight. I enjoyed returning to the hotel to chat with them.

a little oasis of tranquility… we were so sad to leave this place which says it all. Beautiful decor, immaculately clean, comfy huge bed, powerful shower & hot water which has been hard to come across on our trip so far! …. All the staff are so lovely, the super cool night guy who welcomed us home each night with a huge smile & the day staff Christina, Yuly, & Magaly who really make you feel so welcome! Massive thank you to these ladies who made our stay feel that bit extra special & for the complimentary valentines wine & chocolates. it really was a magical stay. the hotel was easy to find & a 15 minute stroll from El Centro… 20 mins to Calzadea de los Frailes. 5 minutes to the big supermarket to get room supplies for kitchenette, and at the bottom of the road is a specialty coffee shop where you can have beans grounds for use in your room coffee machine… we highly recommend the Chiapas coffee 👌🏻… there are so many amazing restaurants in Valladolid, but just along the road, do not miss the incredible “pastor” from el taco loco 👌🏻 🌮 Finally the small but perfect pool is super cool for a refreshing dip… the sun is on it during the morning if you want to top up your tan before going Cenote hunting!

everything was perfect 👍🏻

Christina at the front desk was very helpful with all the services we needed. The hotel is luxurious - and so comfortable and quiet. We loved it. Lots of extras like ground coffee, treats and wine in your room. It was a dream to come back to every night after exploring Valladolid and the area around it. Super comfy beds, very large rooms with a sitting area for eating/snacking, and even a couch in your room for reading. High ceiling and hot water...a spiral staircase to the roof top in addition to a lovely deck/patio outside our room.

I like everything - not one complaint!

We stayed one night in this hotel and we would have extended if we had the time. The room was very clean and cozy. We did not use the kitchen therefore we cannot say something about the equipment. But the room was huge and the bathroom had also a good size. We had the room directly beside the pool and we read some ratings that the pool is too loud and that you hear that in the room. We cannot confirm this. The hotel is not directly in the city center but you will reach the center after a 10 min walk. For us this is a comfortable distance. The pool area and the hotel in common is nicely decorated with a lot of plants. The air conditioning as well as the wifi worked absolutely fine but we've been there during off season. In summary the price-performance ratio is really good and we would stay there again.

It was out from the center of town so it was less noisy. The staff was so personable that it felt like family. It was the best the best hot shower I had in Mexico. The room was spacious with many windows. It was spotlessly clean with a lovely outdoor space where we had our breakfast. The kitchen fit our needs. We could park our car on the property so it was very convenient.

It was perfect.

The staff are absolutely wonderful. Christina particularly made a point of remembering our names. It’s a lovely, safe and spacious place to stay!

Unfortunately the location is far from everything in the centre. Recommend renting a scooter or a car whilst staying here