I loved the pool in the cave and our private tub! The bed was the perfect softness, unlike so many firm beds in the hotels we stayed at previously. The staff is amazing! The restaurant is very good! Only 3 minute walk to a supermarket and other small shops. Taxis are very good and trust worthy here.

The doors to the bathroom are just shutters and don't close out ants and other insects. So I suggest putting a towel under the bathroom door when you close it at night. Other than that it was perfect! It's a 20 minute walk to downtown but it was much quieter.

Overall everything was great, the staff is very nice and super reactive on Whatsapp, which we really appreciated. The bedroom was huge and fancy, and the shower was gigantic as well! We also enjoyed our bedroom to be very close to the terrace to take our breakfast outside. The cave swimming pool and the sauna are nice to relax and the common areas are very pretty.

The swimming pool cave water could be a bit warmer. Also there's no real closed window in the bathroom, it's like always open. We didn't feel unsafe it was totally okay on that side but the thing is, the mosquitos can easily come to say hello :) It would be nice to at least have a mosquito net on the windows.

+ the stuff is very friendly, super helpful, they pay attention to your needs and always think ahead for you! All of them are very professional! + amazing spacious rooms + entire place is very clean including the rooms + very comfortable beds + beautiful design + amazing chef preparing amazing food + quality is consistent throughout everything this hotel has to offer + …

There’s absolutely nothing I dislikes or felt was missing in this place.

This small hotel is beautifully decorated with wonderful staff. Our bedroom was large and had a small private outside garden for us to read in. The swimming pool and artificial cenote was great to have.

You are at the edge of town with long walk into town. We drove most of the time. The hotel is new. For this reason I’m not sure why plug sockets with USB connections are not provided.

Tranquil, peaceful oasis about 20 mins from the town centre Beautiful bedrooms with semi-open shower onto tropical plants Free in room mini bar and snacks was a lovely touch. Excellent chef, breakfast, lunch and dinner all superb Professional, friendly staff especially Alan and Armando

A magical stay - warm welcome, amazing room, beautiful property, relaxing atmosphere, lovely staff, delicious food - exceeded every expectation. Muchas gracias al Equipo Sutuk para todo :)

You’d have to be miserable to find fault.

Etablissement flambant neuf, excellente installations, chambre somptueuse, une vraie petite jungle urbaine!

Very nice people, very nice place.

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The staff is really helpful and kind. We want to say an special thank you to Perla as her kindness make our stay much better.

Exchange rates are abusive.

nice hotel, beautiful architecture, great staff at reception.

Breakfast: ifficult to order, to change courses. Slow service.