We arrived at the location late with our bags and went to the address we had. There was no key etc and some kids living there said we must go to another office to pick up the keys. It took over an hour to finally get the keys and settle down, we were exhausted and agitated. We were not given enough towels or hand towels for four people and when we asked, they said they do not offer any more towels. Nothing in the kitchen, no hand towels and one bath towel ach. That seemed very strange.

The apartment is in a perfect location, right in the centre of the old town with a view of the old square. It is a lovely clean spacious apartment. The beds are comfortable and there is plenty of wardrobe space in each bedroom. The kitchen is well equipped with all you would expect including a Krups pod coffee machine, altho there were no pods, there is also a dishwasher and two complimentary tablets. The bathroom was large and again well equipped with the added bonus of a washing machine.

One small criticism is there is no tea towel or kitchen paper. I would have expected this and a welcome pack would have made the stay perfect. Luckily we brought our own coffee and tea with us.

The location was excellent being directly on the Prague main square. The apartment was a good size with two bedrooms and two bathrooms. Very clean and tidy.

Bed linen was not sufficient for winter. It snowed while we were there and we had to wear clothes to bed. This company operates multiple apartments in Prague and you may not get what you booked but our apartment was excellent in any case. You must check in and pay 200 euro deposit before you arrive. The is an exponential onslaught of emails in the days before you arrive regardless of whether you have completed these tasks which is confusing and annoying.

The apartment is 2 minutes from the old town. It is spacious and can fit easily up to 8 people with comfortable beds. It was clean and well heated. The city view is ok, you can see the castle at a distance from the side. Highly recommended for families and for easy access to the old town and sites.

The only downside was the bathroom. The toilet room is split from the bathroom which is a good idea, but one toilet for such a big apartment is challenging if you have more than 4 people. The bathroom is a small shower and a sink with cabinet. Was surprised of its size for such a spacious apartment. Towels were at a minimum. Coffee machines were available but no complimentary pods or sugar was available. Elevator is available after one flight of stairs, not at ground level.

The property looks out over the old town square - which is absolutely beautiful when the christmas markets are going on. Location is magical and very easy to get anywhere from here. Very comfortable apartment, easy check-in at the reception a few blocks away.

It can be a bit noisy when the square is active (i.e. loud music etc), but this is to be expected in a crowded part of town. Did not bother us, but may be something to be aware of if travelling with younger kids who will need their sleep. Even though the property is located in the pedestrian zone, there is a road within 50m where you can easily catch a taxi/rideshare if needed.

Amazing location right on the Old Square! Good facilities, though the stairs to the loft were a bit steep and the angled ceilings had you watching your head (just a warning). Solid place to stay for a great price for the location.

A little loud at night at times from those enjoying the nightlife and vocalizing it in the square, but I believe that is the price you pay to be right in the center of town. There were a few ants we killed each day that might have been coming from the balcony.

This was the most amazing apartment. The size was huge with the most amazing view of the Christmas market from the large windows. Large beds with separate bedroom for the parents. Was a perfect size for a family of 4. The bathroom was very large and the washing machine was very handy. The kitchen was very well equipped and everything was right outside the door.

Whilst we were fully aware we had to pick up the keys from a reception desk away from the property, it did make it difficult to have to wheel luggage to and from the reception desk to pick up and drop of the keys in the snow. However this apartment was so amazing I could overlook this.

AMAZING location! Our apartment opened out onto the main square just steps from St. Nicholas' church. The views were unparalleled! This was our first time visiting Prague and this apartment was one of the highlights of our stay. We will most definitely stay here again. The beds were comfortable, the apartment was clean and spacious. Exceptional customer service! We had a problem our first night - we couldn't open the windows (it was merely user error, we just didn't pull hard enough). I called reception and they sent someone over right away to help us out - and it was around midnight!

Just wish we could have stayed longer. Everything was amazing!

Wonderful location right on the Old Town Square, convenient to all sights and public transportation. Noise at night was not a problem. Having two bathrooms was good.

Somewhat inconvenient check-in process, having to go to a separate location. Check-in is handled by a service, so no contact with the owners. Also, there was no personal answer to an email I sent prior to our arrival, just an electronic message that I had received before and did not really answer my question.

The location was excelent. Appartment was clean and spacious and surprisngly quite taken into account the location.

Just some small things. Appartment could be great for longer stay, but the kitchen is not equipped for that. There were plates, cutleries, glasess and pans. But not e.g. oven mittens, anything where to but hot pans/kettles nor any kitchen spoons etc. Addition of those "small" but yet again important kitchen stuff would be good. Also we missed towel racks. There is a hot towel rack, but you can only fit couple of towet to those. In big appartment there can be a lot of user meaning lots of wet towels...