Very nice hotel. Food was very good with a large variety , nice kids area, with many things. Hotel is not very big which makes it better. Most staff are very friendly and helpful

The bar hours are a bit narrow. Kids activities could improve, you can't really count on them. Not very efficient receptionist and I didn't appreciate that at the end of the stay the pressure you giving them a 10 in booking

* Helpful staff who immediately helped solve any problems that arose. Special thanks to the head of security Evgeniy. * When we checked out, the hotel manager thoughtfully packed a bag of fruit and water for the road. * Good varied food for every taste.

The cleanliness of the cups on the tables in the dining room.

Thank you so much to the amazing staff at Leonardo Privilege who welcomed us with kindness, assisted us with promptness and kept us smiling all during our stay. A n extra special thanks to the management for preparing such a lovely surprise for us to mark a very special anniversary. You guys are the best! We will be back for sure.

it was great! more than we could have imagined! staff were so happy to help us with anything! pool was amazing, along with the poolside bar and fresh drinks and ice lollies and pizza during the day! the food was great! we found something new at every meal which is brilliant at an all inclusive! we loved our stay !

lifts were super slow so we took the stairs about which is fine it’s only a couple flights to the top floor! the only other thing was the toilets on the ground floor were abused my children not flushing etc but when we complained about it it was sorted, just something to note about children staying there :)

The staff was extremely friendly and helpful. They pampered us with two rooms with patios away from the noise of the pool and hotel, extended our check-out to 4pm from 1pm, and they gave us a beautiful welcome gift of chocolates and nuts, cut up fresh fruit, Bamba and wine. They really made us feel VIP. The food was fantastic with such an excellent variety every meal and lots of veg options available. They even had sushi and cocktails Friday night when entering the dinning room for dinner. There is always food available between the poolside bar with ice cream and drinks, to cake and late night snacks by the indoor sports bar. The location of the hotel was great, being only a 7 minute walk to the boardwalk and 5 minutes to the Ice Mall. There are 24 hours convenience stores directly next to the hotel should you need easy access to snacks, water or other necessities. Parking is available and exclusive for patrons, which is not something that is readly an option for hotels in Eilat. There was also a really great and entertaining Brazilian acrobatic dance group for poolside entertainment. I would highly recommend this hotel for those looking for a great family get-away that is all inclusive and extremely affordable, with wonderful food and a great location to main attractions.

The utensils and cups in the dinning room were many a time not fully cleaned/ cleaned properly and especially need to improve the cleaning and drying of glassware.

location, facilities, the food, the staff very nice. Very good value for the money. We felt amazing!

nothing to complain, really

We spent our 22nd wedding anniversary at the hotel. It was a great all round experience, the staff were friendly and accommodating. The food was tasty and well presented. We will definitely be back

My only complaints would be the gym which was very basic and the television which had poor picture and sound quality.

the breakfast was great

Food was super delicious

Have cockroach in our room

The service was great and the facilities were clean and comfortable.

The selection/options of food for me, as a vegan, could have been a little better.