View of Fuji san from my room

Nothing. I just hope I know how the shuttle bus from Kawaguchiko st to hotel works

Larger than most rooms in Japan and great housekeeping. The view of Mt Fuji from our window was outstanding! Lovely staff, especially the driver of the shuttle bus. Very friendly and polite. Made us feel valued as guests. The shuttle bus service is necessary to get you into town. The onsen was wonderful and there is a relaxing lounge area next to it. Loved our 2 night stay there and wish it was longer. There is a restaurant in the hotel but we didn't try it so cannot comment. Looked good but a bit pricey.

Bathroom was large but shower was a modular one which was quite narrow. Overall though, this didn't really matter to us. It is about a 10 minute taxi ride from the train station and city centre with only a few restaurant options within walking distance but we tried two and they were amazing!

Atention from the get-go was on point, all indications were very clear. Staff can clearly communicate in english, which helped. The room was big and comfortable, with a terrific view of Mount Fuji. Onsen was terrific, couldn't have asked for more. Great stay, would love to be back!

Restaurant was closed due to Japan Labor Day holiday. But that allowed us to look for food in the vicinity. Italian restaurant Verde close-by was god-sent, so it enhanced the experience overall.

The view of Mt Fuji from my room on the top floor was fantastic, and the Japanese spa was excellent. The breakfast was great, although it was the same every day during my 7 days there. They took me to the train station free of charge on my last day.

The breakfast was excellent, but the same everyday. It takes half an hour to walk to the bus/train station, downtown, although there is a 711 about 5 minutes walk away.

It has a nostalgic and old school luxurious feeling. The staff were very helpful even without much English. The room was huge and the view.... Mount Fuji framed as a background. It was exactly what we wanted and more than we expected.

Nothing really. It's not central but easily accessible in any way.

I liked the view of Mount Fuji from my bedroom. The bathroom was a nice, generous size. The free shuttle was extremely handy.

I would have liked a continental breakfast option. The location was a bit isolated and dark to get to on foot.

The view of Mt Fuji from the room is amazing.

Blanket has stain on it. Staff not that friendly. If you would like to have your meal in the hotel, there is no walk in. All guests have to pre-booking. So, if you don’t have a transport and not aware of the pre-booking room, you might end up starving.

Unlike other resorts, Gran Resort Princess has its own area away from the crowds. It has a clear view of Fuji from the room. Onsen facilities were excellent and complete. Breakfast was amazing, and they change the menu if you stay multiple days to provide variety.

Those without a car will find this a bit hard to travel to and from. But they also have a hotel shuttle you can request for.

The view of the hotel is fantastic. The hotel is clean and the shuttle bus provided is convenient for customers to access from walking to the hotels

The distance from bus station and sightseeing is quite far from the hotel.

Was super conveniently located and had lots of good food nearby. Unfortunately when we went it was foggy, but it would have had a decent view of mt Fuji too! The staff were super polite and helpful too! :)

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