All staffs were so helpful. They tried fixing issues right away. Lending wheelchair was very nice. Public bath was nice. The shop lady with long hair was vey kind.

Facility seems worn out. The elevator was too glare in the morning, couldn’t see which button was on. Public bath locker area was too small. Can’t use it when someone is closed to each other. Locker key was awkward to ware. It needs to be a lubber band, so easily slip on and off wrist. Handicapped parking was blocked a couple of days for tour busses. We had to find place to park far from the entrance.

The breakfast was nice and a savior because it was hard for me to find food that I could eat as a vegetarian. With the weather being oppressive, it was also nice to have cool places to sit and hang out inside the hotel.

The staff repeatedly yelled at us for eating snacks and drinking in the lobby chairs and tables, but never said anything to the other people who were also eating and drinking their own food in the lobby. It was a bit mortifying, especially as we were trying to welcome to of our friends who had never been abroad before and just got in from the plane.

Amazing size room and beds, wth balcony. Staff helpful and friendly. The hotel is lovely and has very good amenities including, indoor pool, sauna, gift and food shop as well as laundry room with lots of washing machines and driers'. Breakfast choice limited for non-meat eater however, what was available was was good. Could of done with a but more fresh fruits and better coffee.

The beach is call Tropical beach. It's not too far from the hotel but I would not describe it as tropical. The sand is fine but your are limited to a small, cordoned off area to swim. Once the kids are in this section, it becomes pretty full. It's a very clean beach, with snack bar and facilities. The Japanese restaurant at the hotel which is a grill style restaurant where you cook yourself, was limiting for a non meat eater. No sushi served.

Close to beach and conference centre. Shops and restaurants in walking distance. Staff were very kind. Balcony very handy to dry clothes.

Extremely limited options for vegan at breakfast and lunch buffet, everything has dairy, egg or fish added, even soups and vegetables! I could only take from the salad bar which is the same everyday. Staff English is not sufficient at the reception and had to use a translator. Room a little small.

Excellent stay while we were in Okinawa. Location suited us as we had a car. The indoor pool was lovely, breakfast was amazing and staff were very friendly and helpful. Nice little extras like robes and complimentary slippers were lovely The bar on the top level was great Short walk to the beach as well

Bed was very hard (not used to such hard mattresses in Australia) No options for dairy free milks (bought my own and put in the mini fridge)

The hotel was lovely and staff were great. 24 laundry was very welcome. Food was excellent

Opening/Closing hoirs of the restaurants, barr and pools were not good,.. Especially as the options away from the hotel were limited. There was often nowhere to get a coffee or a snack during the day and nowhere to relax with in the evening. Closing off the lovely seating area inside was not helpful.

Nice big room, view on sea, swimming pool, very nice buffet breakfast where both japanese and occidental food are available Close to the convention center (perfect location when you have a conference there)

Location might not be very convenient to visit the all island unless you have a car.

Pool and room

It was clearly almost full occupancy and the restaurants on a Saturday night were closed. We were not advised it was a holiday on Monday (not sure how that would affect Saturday servoce) but we had a birthday drink and photo voucher we could not use because nothing was open the night we needed.

The room was big and nice, hot tub and huge shower even if it looked a bit dated (bathroom). Nice view and very friendly staff.

Restaurants options within the hotel are pricy so better options outside. Difficult to go out without a car but I guess it's the same everywhere in Okinawa.

Outstanding facilities (indoor & outdoor pools), but not many restaurants around the area (& the in-hotel restaurants were sparse, but the one that was open had good food). Our view and balcony were amazing and the room was very spacious & comfortable!