On a scale of 1-10, my stay was a 15! Everything and everyone is wonderful, all providing me a relaxing and stress free stay, all staff service is excellent. In fact I checked out of my room right into the largest room I could get for another 11 nights, has a bathtub and almost twice the living space as my previous room. I admit it's pretty pricey for it but so far I absolutely do not regret it, well worth it! Keep up the good work, I'll definitely being recommending this hotel to everyone!

Needs an indoor spa and a sauna, other than that it's heavenly!

We were there for Ironman, excellent location, incredible breakfast, nice Happy Hour. Staff very attentive and “on it”, no matter the task! Patrick is your shining star. He is Mr. Hospitality! He cares so much about the guest experience, remembers your name, and family members. He has a constant smile and goes out of his way to assist you. He is the face of your reception area. He exceeds everyone else at the station, the difference is his engagement, interest, and joy in what he does. I hope he gets recognized for the difference he makes! Your breakfast omelette chefs are amazing, 300+ a day that are high quality and done so quickly! Nice spacious rooms, great housecleaning teams!

Hiking your rates to 3x the normal rates due to the event. It incongruent with our Hilton and Embassy suites experience and your value of putting the guest first. Come on, 3x the normal rates! The mattress in room 710 needs to be replaced. The worn springs fully impact a good nights rest. I had great difficulty sleeping. Your convenience store needs ice cream!!

The breakfast hall workers are humourous and friendly and bathrooms are clean at all the time.

The bathroom in the suite has no ventilating fan and when I asked front desk, they seemed having no idea about the fan. They are right because after our comprehensive search we concluded that there is No Fan in the bathroom. I don't understand what the hotel did not brief their workers about the room equipment comprehensively and after remodeling.I feel sorry for bothering them two times for this "fake issue". No plastic cup for brushing teeth and I needed to use the Whiskey glass for this purpose. It is so funny🤣 Unfortunately, no indoor slippers in room.

The food , in the small restaurant was very good! Very fresh. The employees were very nice. The facility was very clean.

The bed ( mattress and pillows ) were very uncomfortable. The bathroom amenities were very basic. This was a jr suite yet there were only 2 coffee cups and 2 water glasses for 3 guest. The suite would have easily slept 6 people. The guest parking was expensive at $36.00 per night and was not advertised so quite surprising. The next morning it took at least 15 minutes to retrieve the car and for one customer in line…the car could not be found. The happy hour had screaming, uncontrolled children in the bar area .

A great suite, with separate lounge/dining area, and great bedroom with two double beds, and very good bathroom. The evening "reception" for guests was also very welcome, offering a range of free drinks and snacks (with paying upgrade options). This was ideal for a pre-dinner drink. The breakfast was very good, with a wide choice, including made to order omelettes, with a huge range of fillings, on top of the hot food available from the self-service buffet. We also used the car valet system (for an extra payment), which worked seamlessly. All staff encountered were cheerful, polite and very helpful.

Nothing to be honest.

We were very impressed with our stay at the hotel! The location is superb, just a short walk from Old Sacramento, which made exploring a breeze. Our room provided a peaceful retreat with its quiet setting and delightful view of the Sacramento River and the old bridge - truly picturesque. The hotel staff was very friendly and helpful and made us feel welcome throughout our stay. The breakfast was exceptional, especially the made-to-order omelets, which were a delightful start to our morning. Overall, we were very pleased with every aspect of our stay and would highly recommend this hotel to anyone visiting the area.

The complimentary happy hour and breakfast were both excellent and the staff was very friendly. The bartender, Skip was especially nice and accommodating. The location of the hotel is great with a nice view of the river and golden bridge. We were only there for one night on our way somewhere else but I was impressed by the hotel for our short stay.

Not the hotels fault but our room faced the street and it was pretty loud out there until about 10:00pm. Loud cars/motorcycles etc. It wasn’t that big of a problem but perhaps it’s worth it to get a river front room if you are an early bedtime person.

We had our 2 year old granddaughter with us. From the get go the staff were wonderful, they got us an early check in. Gave our granddaughter her own fake key with a smiley face which she carried all weekend. The restaurant was very good lots of choices and fresh as was the excellent breakfast. We Used the pool which was fun but very heavily chlorinated. Every member of staff was wonderful. Room was great size and spotless bed very comfortable. Location is excellent as were the views of the river. Will stay again. Highly recommend.

Too much chlorine in the pool

Breakfast was excellent, esp. the egg station where one can order omelettes, eggs fried to order. The bar also has a decent list of wines and excellent clam chowder. In all, my meals were satisfying. My room was spacious and clean. I had an excellent view of river and bridge. The location is located in the Old Sacramento area. One can walk across the street and take advantage of all the funky shops and restaurants there.

Only valet parking on the premises. And they charge $36/night. Expensive.

Fantastic stay, manager's special Happy Hour from 5:30 - 7pm each day included unlimited drinks and snacks. Yes you read that right. Signature cocktail and snacks were different every day. Breakfast was huge including made to order omelettes. Room was massive, with a seperate lounge (with sofa bed), 2 TVs, small kitchen area. Staff were amazingly friendly and helpful, really lovely.

Would have liked to be able to open the window to get some fresh air. Also because the rooms face into the atrium they can feel a little dark and you need to pull curtains if you want privacy.