Stunning old world villa property giving us a taste of a bygone era. We were given a choice of rooms and what we chose was better than expected. Filtered water recepticles just outside our room to top up drinking water when needed. The meals were good value and waiter service was friendly . We had a very early airport transfer booked through the hotel, and the porter was waiting outside our door to help with luggage when we emerged at 4am. We have stayed in some very expensive hotels around the world, and have never had this level of service anywhere else! Top effort!!

It is an older building and there was a water problem that took a while to fix. Has to happen sometimes.

Breakfast was excellent with a variety of items to choose from. The hotel staff were all very helpful and incredibly nice. We SO appreciated Roger's help in connecting us with Alex, a driver who took us on a few excursions! Outstanding!

These are things that cannot be changed but I would have appreciated knowing ahead of time to prepare: 1. Toilets are very low to the ground so those of us with bad knees/hips, be careful. :) 2. The stairs are all wooden and if your room is located next to stairs or the cleaning closet (also wooden), you will be woken up by those traveling up and down the stairs or opening cleaning closet doors. Not a huge issue, but if you're trying to nap or sleep in, you may need ear plugs.

the staff was extremely helpful in navigating last minute shifts in my itinerary. they offered very helpful suggestions and were accommodating to my needs. the property itself is a beautiful colonial style building with great care to maintaining it’s integrity while making rooms comfortable. it is very well located and easy to walk to major sites in old town.

there were very few electrical outlets in the room and two were behind the bed frame (attached to the wall) and unusable.

The hotel is a beautiful old building that has the real feeling of a Patio Andaluz. The staff was very helpful. They found for us a great guide, Carlos, very knowledgeable of the history of Quito who took us to tour the area. We had dinner at the hotel restaurant. The atmosphere of the restaurant was very pleasant. The food was delicious and the waitress very kind. We are very happy with our stage. We will stay there again if we go back to Quito.

Fantastic hotel in a perfect location. A beautiful colonial building, converted to a charming hotel. The staff were fantastic, especially Roger on reception, who helped us very much. Nice breakfast and the welcome drink was a lovely bonus!

All was good!

The hotel was charming and built around two large patios. The room was very clean and the bed was extremely comfortable. The breakfast buffet was excellent and included Ecuadorian dishes and tropical fruit like passion fruit and dragon fruit. The wait staff were very friendly and attentive. The location in Old Town Quito was excellent.

Charming hotel with vintage aura and modern amenities. Fantastic location for exploring the old town with its history, churches, museums and restaurants. Staff is very friendly and helpful; breakfast buffet a variety of local and international foods. The hotel is amazingly quiet at night!

This property is lovely and in an excellent location, so close to the main square. Our room was huge and comfortable and very quiet. Breakfast was included with lots of great options. The staff throughout the hotel were very service oriented and helpful.

No elevator.

It’s a boutique hotel. Beautiful and full of character. The minute you arrive you feel welcomed and they can’t do enough to make sure you are happy.

Perhaps the restaurant had some hit and Miss issues. I think there is room for improvement.

location wa very good and the staff was good.

the bed was very low and hard. Also, having to put toilet paper in trash is a bit of a nuisance. I understand the reason but odd if you are from the states or Europe.