The property is very neat and probably newly renovated, the carpets were very clean the bed comfortable with nice pillows

It was not stated anywhere that there will be no regular cleaning, I stayed for 7 days but the room not cleaned even once. The tea and coffee items provided are for entire stay, if you are staying for more than 2 days you need to make alternative arrangements

Modern newly reburbished hotel 10 min walk from city centre and station. Comfortable room with everything you need. Good shower Plenty of instant hot water. Comfortable bed. Slept well. Excellent double glazing so no noise from outside.

Door codes to main door and to room along with check in are all emailed to you. As I don't constantly look at my phone and often turn data off wasn't aware of this. However receptionist helped me so was not really a problem. I'm old school!!!!!!

Location, digital hotel where the guest receive a digital code prior to staying for both the entrance to the building and individual rooms. Very efficient. Clean with great facilities: iron, ironing board, hairdryer, kettle set, free parking close by between 18:00-08:00. Amazing Turkish restaurant below the hotel … didn’t eat in but the take away was lovely each night and very good price.

All amazing apart from one thing…. with this being a trip for working it could of been helpful to have another set of towels as there were 1 set of towels for a 3 nights 4 days stay (1 x hand towel and 1 bath towel).

Newly refurbished property so everything was new, modern and clean. Easy to enter and exit at your own time using pin codes. Good location in the town centre. No food is not a problem as local outlets are close by. Very quiet.

The car parl is not quite finished, but not an issue for me. The whole area is being developed so a little bit like being in the middle of a building site, but will be very nice when finished.

We had a small issue just after arriving, Zain the host was very quick to help us, he was charming and got us sorted straight away. The room was a lovely modern room, a good size with some great features such as a massive TV, really comfortable bed, and exceeded my expectations for the price. Everything was to hand with the normal tea/coffee facilities, hair dryer, iron and ironing board and complementary toiletries. The window was large letting in lots of natural light and the heating worked quickly making it really cosy in the evening. The location was perfect. We booked as we were attending an event at King gerorges Hall which was just across the road. Lots of other facilities close by including the leisure centre, cinema shopping centre and pubs all a very short walk. There is an amazing Turkish restaurant next door. Please eat here, the food was amazing and we talked about returning just for that! The check in and out was seemless as everything was done with electronic keypads, very impressed with our stay. Thank you Zain!

Nothing.

Location

The door buzzer rang 3 different times after midnight, The shower door (1000 slider was difficult to.get in as the access on that size is.minimal. They should have fitted a bi-fold.door.. Also the people that kept pressing the..door buzzer played foreign music until 5am. The room, the location and facilities were great even had a free.pass to a gym and swimming pool. (External building) I didn't get a.good.nights.sleep.due to.the.buzzer and the.music blaring until 5am. I would give the accommodation a other go. 👍

Room was a good size, with shower facilities, tea & coffee facilities, TV with netflix etc available and desk facilities. Location was good as you were a 10min walk from shopping centres, train stations and some restaurants. 15/20 min walk from ice arena, swimming pool / cinema across the way.

once the hotel got busy the internet dipped a lot so had to use my phone hotspot to get work done. No breakfast / restaurant available at the hotel - however, there is restaurant next door for evenings

HOTEL Rafay was an excellent place to stay in Blackburn.Very clean and comfortable. security good with a very impressive electronic key via the mobile phone. room and bed were very comfortable and high spec.Good parking facilities. would recommend the Rafay without hesitation.

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The hotel and the room was clean, quiet, staff helpful. We had a perfect stay.

At first, at the entrance door how to key in the code and what to press... was confusing, another guest helped getting in and then we figured out that after the code we have to key in # so the door opens... :) it was ok after, but maybe this instruction could be a bit clearer in the email where the code is sent.

The quality of the Hotel Rafay was so much nicer than expected, everywhere was so clean and well maintained. The room was lovely with really nice furnishings and lovely en suite. It is in an excellent location, just a couple of minutes walk to the shopping centre and Blackburn college. Zain and his team were so welcoming and helpful, nothing was too much trouble for them. We liked it so much we decided to book an extra night.

Nothing, we wouldn't hesitate to stay again.