Hotel is in a decent location - about 1km walk from Asahikawa station. It is a quiet area too. Staff are friendly and helpful and they provide a lot of free amenities for guests too. Free corn tea in the afternoon and evenings and free coffee in the morning. Although we did not use the onsen, we noticed it was popular with many of the guests in the hotel. Hotel is a good base for anyone intending to rent a car and drive around in the area

Room is a little small but still comfortable. The lifts can be a bit slow. Nearest konbini is still about a 7 min walk away and not many food options open near the hotel - but the hotel has a useful map that shows many recommendations near the hotel

This is a lovely warm hotel with characters. I think the hotel may have been refurbished from an old hotel/building before it became Hoshino's hotel as you can see some parts of the building and some features in the room is quite old fashioned and outdated. Nevertheless, it was tidy and clean and functions perfectly. Their staffs were all very friendly, they take the initiative to help out when my family wants to take a photo in the lobby, and without us asking, they made recommendations for restaurants nearby, which saved us time on researching on during the New Year time. I would definitely recommend this to anyone who are visiting Asahikawa and would go back to stay there again in a heart beat.

Whimsical Halloween decor and lots of stuffed animals and animal themes in lobby. There’s also a small library in lobby to sit at with a large cafe as well. Staff is super helpful and patient. The 5th floor bar was also nice to chill at before bath and bed with wood fires and open-air. There is free coffee in the mornings with self-service expresso machine near cafe.

The bathroom in the rooms are a bit outdated and there could be better air circulation in the hallways and rooms especially since the windows don’t open and A/C was off for fall/winter season (but high temps were still about 20c and afternoon makes it feel 25-27)

staff was nice and helped us with the check in process. The 3 beds room was spacious that we were really happy about it. Breakfast was good with a lot of choices e.g. waffles, sashimi rice. very modern design and newly renovated

we booked two rooms - 2 beds and 3 beds room. the double bedroom was very small that you could not really open your suitcase. Should have a coffee machine at the buffet area as well (only got one at the lobby). Although newly renovated, you could still see that the design was quite old on the upper floors but it was not a very big problem for us.

Omo 7 is a super place that genuinely warrants an ace review. It has a real focus for skiers which is why we stayed there. There's a free "wax" station in reception so you can prep your skis or snowboard, there's a free bus - yes free although you have to reserve a seat - to take you to Kamui - one of the local ski areas. Staff could not be more friendly and helpful. The breakfast is stella - western and Japanese - and the hotel has a great bath/onsen, too. Ideal to soak away achey muscles after a hard day blasting about on piste. The rooms are comfortable and the big bonus - a night for two people was circa £100. So...SUPER value for money. There's nothing not to like. GO THERE.

My only advice to the hotel is to upgrade the boot drying equipment. It's a minor point but key when the ski room is packed.

Checking in was easy. The staff’s English was excellent, at the end of the stay I had misplaced the parking receipt from the beginning of the stay. The front desk staff physically walked out to the parking lot we used and called the parking company to let us out. She went above and beyond the customer courtesy I could have possibly asked for and let us out of the lot with no additional fees and was so polite even though it was clearly our mistake. The staff is amazing!

Great staff - english not so great but unbelievably attentive and tried really really hard to be helpful - breakfast was hard to fault - amazing variety - amazing quality - just exceptional all-round. Great spa/sauna/onsen - and great for the ski bus - probably too many greats in there but really the whole stay was great !

Nothing really

Check-in was smooth and hassle-free even though it was mainly machine operated (so typing name to find reservation & scanning passport by ourselves) In the lobby they provided free drinks/snacks at different times. We saw at check-in welcome drinks & free ice cream, at dinner time there was free champagne & wine. There was free coffee throughout the day! There was also a big map of the city centre at the lobby where a staff member can recommend activities & restaurants to you Rooms were spacious, their design was clever to have made space under the bed for storing suitcase. Loved the little sofa area for hanging around before and after a day out They don’t provide amenities inside the room, you get to pick/take what you need in an area next to check-in. Selection included pyjamas, toothbrush, toothpaste, body sponge, cotton buds/pads and a small drawstring pouch. As for the Kids, they provided pyjamas, slippers, toothbrush & toothpaste. Breakfast Buffet was delicious with a variety of dishes to choose from, including Western & Japanese (such as Waffles w/ salmon, eggs, sausages, selection of pastries & drinks, tofu) and had daily specials (tuna wasabi rice)

Paid Parking is off-site, they allocated 1 out of the available 4 or 5 nearby parking lots to us, about 3 min walk away. Wasn’t a big issue to us as the weather was fine, but may be troublesome if it was raining, cold or windy.

the lobby area is like a communal area for guests to relax and socialise after a day of skiing. Free drinks are provided in the evenings including sparkling wine and a few board games and books. We thoroughly enjoyed this aspect

Rooms are very small but cleverly designed so your suitcases can go underneath to save space

I would like to express my sincere gratitude for your hotel counter staff, Miss 河原凜. She is extremely helpful and patient in guiding us on the places of interest in Asahikawa and helping us booking the buses to the zoo and ski resort. I appreciate her kindness. Wonderful staff from a wonderful hotel!

Nil.