The property was very well maintained! When I walked in I said “WOW”! Reception staff was friendly and welcoming. We had to upgrade because the room type we had chosen deluxe double has a bathtub shower combination. I have bad knees and the tubs are a bit too high for me. So we upgraded to an executive suite. We also decided to include the breakfast buffet. Nice selection of breakfast foods including fried eggs or omelettes made to order. The woman who fried the eggs also does the omelettes, for whatever reason she just didn’t take to kindly to my husband. She was not friendly and was down right dismissive. On the 2nd day my husband said something to the gentleman in charge. He finally got his omelette because I went up and ordered it. That was the only glitch to the stay. Great location with convenient access to trains and busses. We walked to Old Town daily (30 minutes) and it was an enjoyable walk.

Woman at the egg station needs an attitude adjustment!

The hotel was a beautiful building. The staff were very pleasant. Rooms were clean and very comfortable

Nothing to do with the hotel but the transport available to Modlin airport is bad. We got ripped off by the Flixbus coming in they charged us 200 zloty to get to Mlocity metro and the driver pocketed the money and then 500 zloty by the taxi going back

This is really a grand hotel. Very spacious room, clean, well decorated.

We didnt find the route to the lift when coming out of our room as there were no marking, so took the stairs to come down. But we didnt mind as it was only 3 floors, and the stairs were also beautifully decorated.

The hotel is beautiful and right in centrum. The room was big, with good working conditions, and a comfortable bed. The staff was extremely helpful and friendly. I would recommend this hotel to everyone.

Nothing comes to mind.

The breakfast was very good. pretty much what you expect from a hotel of such standart. We stayed in a seperate twin beds room and it was large and clean. It was perfect for two people who don't mind sharing a room (but not a bed) together. The location is awesome. Its a few minutes walk from the central train station, the palace of science and culture, and relatively close to an area with lots of restaurants and cafes.

The only only thing that i'd change if i could - was: there was a tub in the room, id change this bath to a shower stand. Way more practical and safe.

The hotel is perfectly located next to the central railway station. If you arrive by train, it will take you 5 mins to get there, and the view to the street is stunning. The room was quite spacious and had everything you need, including tea, coffee and drinking water. The bed and pillows were exceptionally comfortable

Bathroom is ok, but looks and feels outdated. The shower was not very comfortable. There were bathrobes, but the fabric was very stiff, thin, not soft and not comfortable. The towels were also quite stiff. Overall it was ok to use the bathroom, but it didn’t feel modern.

Lovely place. The hotel is located in a historic building, one of the very few buildings that survived WWII, so it is very special. The location is perfect, right in the city center, many museums, attractions, and sights to see. Nearby are train station and a bus to the Chopin airport. If you want a great view, ask for a room with a city view, but if you want a great sleep, ask for a courtyard view. Front desk staff is excellent, check in and check out were smooth. Buffet breakfast was amazing, plenty to choose from, and everything is very tasty. The room is on a larger size, the bed is comfortable, and there is a robe and slippers. Very thoughtful. I loved this hotel, and I would for sure love to stay there when next time in Warsaw.

Nothing

Excellent hotel in a very convenient location. We especially enjoyed the breakfast. This was our second stay in Polonia and we enjoyed it every time.

We enjoyed our stay at Polonia very much, perfect location, outstanding historical building to make us feel so good to walk into the front entrance... Love the high ceiling room with the super comfy beds. Our room was a whisperly quiet as we wished, which situated towards the back courtyard. Thanks to the Hotel Restaurant chef(s) for the healthy & testy dinners. The reception staff presented very professionally & were helpful, somewhat a bit uptight & serious, otherwise would be perfect! We experienced many hospitality venues in Warsaw have similar approach, maybe a unique "Warsaw Style" ! Thanks for the good memory & highly recommend.

Bathroom & coffee/tea supplies could be upgraded to an upper level.

I was disappointed in the attitude of the male receptionist at check-in. He didn't show any hospitality or even a smile at all.