I love the hostel and staff were so helpful and friendly .I will definitely come back . The location is just so peaceful and interesting. I really enjoy staying in amongst history and nature

Only reason I reduced the facilities score was that the heating on first night was unbelievably hot and sleep was difficult . This was a problem for many guests . staff explained their issues with the boiler system , offered fans and thankfully turned it off for rest of our stay. I hope the heating system can be upgraded as it seems such a hassle for staff to cope with , waste of money for the hostel and not great for environment . Wifi didn't work on my phone consistently but luckily it was OK for my niece so she was able to sort it.

Lovely location and clean and beautiful hostel

Couple of things affected our sleep: Green glow from ceiling light was a bit bright People talking outside The only thing that was slightly disappointing was that although we were told the kitchen would be busy because of a large group we were told we'd be able to order food if it was before 7pm, but when we tried to order at 6.15pm we were told they wouldn't take our order so we had to walk back to the pub we'd just left for food

Highly recommended because of the greenery, the quiet and sunny environment outside the cafe and fried. Staff here are helpful and professional.

It’s almost exclusively for those with cars, but thanks to the park and ride running around the local businesses nearby during weekends.

Staff were all extremely helpful and friendly. Ignore any comments to the contrary. Very clean. Great location. A bit chilly as the weather was cold and no central heating but there was a plug-in heater and fan in our room. Beds are basic but very comfortable..I slept very well.

Would have preferred ensuite but they were full. Shared facilities were clean however.

The easy access to the shower and toilets which were close to the room. We loved the self catering area where we prepared our own meals. Also liked that we could use the laundry facilities. This was very helpful. The bed mattresses were very comfortable. Friendly staff. Free car park.

The carpet in rooms. If you change then please change to a hard floor or lino flooring. This will be more hygienic as you'll be able to mop the floors in every room. Also please keep an eye on the fridge temperatures as 2 of them were not at the right temperatures and were not cold enough. I mentioned this to the a staff member and after adjusting the temperatures it did get rectified so thank you.

I liked theTV availability as I could watch Strictly 😂. Kitchen was well equipped. Staff were great.

It was really cold as the heating wasn’t working. Well done to the hostel for providing small portable radiators but they didn’t really make much difference. Luckily I had my thermals as I was working somewhere I knew would be cold.

Easy parking excellent value for money room was basic but clean and comfortable and warm. All staff were very helpful and friendly. It was great to have breakfast and evening meals available and there was even a small bar. For our purposes...a motorcycle tour ...it was spot on

The only thing missing for us was some kind of wardrobe or storage in the room

Great location for visiting museums. Friendly staff. Convenient that you could get breakfast and meals if you wanted to or use the kitchen. Great games room. Kids naturally congregated here and could make friends.

I felt that they were a bit understaffed. I'd have paid a bit more for the room if it meant staff were less stretched. Having said that the place was very clean and we enjoyed our meals so the staff were very hardworking.

The building is very well maintained and clean

In the men's shared room it was difficult to sleep as was hot.. also unusual loud behaviour by one man in shared room..

Comfortable beds Fair food options in the cafe Lounge area has plenty of options and space for people to relax and interact Kitchen is well stocked with dishes

Odour from the toilets in the hallways on the first floor