Excellent breakfast. Good location and views. Staff upgraded our room without us asking which was lovely and ended up with balcony and view over the lake. Parking for motorbikes. Extra toiletries, nice touch. Staff very friendly

Previous occupants underwear was found on back of bathroom door. Unfortunately no hot drink facilities in room, although water and fridge was provided. No air con so would have been very hot on warm day as unable to open windows with busy road outside and bar open until very late!! Wifi very poor in room 403

We liked everything! Location, area, atmosphere, breakfast. But the main advantage is the stuff! Thank you for your welcome, hospitality, professional approach, and kindness. They gave us better rooms, place for parking near the hotel, explanation. I travel a lot, so I can compare. One of the best or maybe the best stuff I have ever met! Thank you very very! Hope to be back.

Too short stay. Apart from that, everything was perfect.

Location impaired to a certain extent by pavement replacement outside the hotel. This also created a limited timeframe for unloading luggage, also car had to be parked securely some distance away.

We would have appreciated a restaurant and maybe lounge/bar area. That said within a 2 minute walk there were a plethora of restaurants to suit all pockets.

The Intra was perfectly placed on the main shopping area opposite the lake and a short stroll to the ferry terminal for Island hopping. The receptionist Alessandra understood my request perfectly and emailed immediately She arranged for adjacent upgraded rooms for a small fee and gave us a view of the lake at sunrise and sunset. There is a lift in the lovely old building and the rooms were newly refurbished bright and very spacious.(ours could easily have slept 6) and cleaned daily. In fact all staff (24hour) were warm friendly and helpful. Breakfast was plentiful with fresh hams cheeses and pastries. Off site parking for our hire car was in a secure car park.

The new beds were pretty firm and the pillows were a little unforgiving.

We were given a more spacious room, with lakeview. Staff was very friendly, also getting some hot water to make tea at night. Bathroom was very comfortable, everything well kept. Bed was great. The location couldn't be better, although the street noise level is considerable.

Nothing really, except maybe the somewhat noisy ventilation/heating/cooling system. It would be great if an electric kettle to prepare tea would be available in the room.

Excellent Hotel in the town centre of Verbania, close to the lake. Very comfortable rooms, nice view from the windows, everything is clean. Pleasant staff, easy check-in and check-out.

Great location in the town and on the lake for travelling around. Parking an added bonus. Spacious and clean room, great staff, plentiful breakfast with a view of the lake. Good value for money.

Excellent helpful staff - above all praise, good breakfast, convenient location - close to the pier, beautiful view of the lake

There is a road in front of the hotel along the entire lake - it's noisy. And it is also very noisy from the music from the bars and cafes downstairs - until late at night, it is not possible to sleep with open windows, the windows must be closed.

the cake at breakfast was fantastic and the staff is super, also at the reception, they really helped us with everything. Really nice people

Perfect location by the sea and in the town centre, with own parking nearby. We stayed one night and everything was perfect for us.