Its spa facilities are unique and super! A quiet and peaceful environment. Ample opening time (9am - 10pm) for enjoying the spa, which is tremendously convenient and heartwarming for its patrons.

Having stayed in it for a many times in over a decade, I find the provision of breakfast, both in terms of quality and quantity, tumbles down in standard. In short, patrons usually spend about 20 to 25 minutes when having breakfast, a bit like eating fast food (one striking example is its meagre provision of fruits, which Taiwan is famed for). Besides, the chance of switching to a Japanese breakfast (with a surcharge) has also been scrapped, which is a pity.

First thing is they attached the maintenance notice at the shuttle bus stop next to MRT Xinbeitou. That notice has mentioned about the purpose, the usage time of room service, restaurant, outdoor spring and shuttle. Another thing is their large outdoor spring area. They offer lots of different temp and SPA under security control. The other is their ecology. You could find the cicada during the breakfast time. How lucky an insect living at the good environment like that.

No

front desk were very welcoming, rooms were immaculate, snacks included, but most of all, the hotels hot spring pools were fabulous!!! clean, hot, with plenty of room, other guests were all very nice and polite. the showers for after were fantastic and fully equipped w shampoo/shower soap. the robes and slippers for guests to use were also a great touch! i would definitely come back and recommend to others!

the extra charge for the swimming pool was a surprise, i wouldve liked to know earlier.

The hot spring pools were fantastic! With temperatures showing, cold stones, pools with water jets, it was fun to try out different pools. Shuttle buses to Beitou and Xinbeitou MRT stations provided the convenience.

Nothing

Family-friendly pools were great, with different temperatures to suit different people. Breakfast buffet had enough variety that everyone could find something they liked, both Asian and Western style breakfast. Tatami room was comfortable and we enjoyed the private tub.

The hotel is well located near the MRT station, so is easily accessible. The facilities especially the family outdoor hot springs area are terrific. The staff are very helpful and friendly and understood our Australian English very well. The shuttle service was also very good.

Good views from our bedroom. The spa was wonderful. It was nice having a restaurant on site. Breakfast was varied and plentiful. Free transfer to the train station. The bathroom had a spa bath in as well as a good quality shower.

Nice open hot spring pools for choice, comfortable to spend half a day outdoor and can enjoy hot spring in the room any time

The hotel is quite top of the hill and far from city, need to take a shuttle bus down to sone restaurants, if not just need to eat in the hotel

We liked the private hot spring inside the room.

There is only one switch for all the lights inside the room. It should have at least separate switches for each light so we can switch off the lights that we don't want to use during sleeping.

beautiful location. in room stone tub/hot spring lovely. breakfast was very nice

public hot springs quite crowded, hotel was very full and noisy at night could hear people talking and walking in hallways, playing guitar in neighboring room