The most relaxing experience ever! The place was very clean, the staff was very friendly. Our room was very comfortable and we were pleasantly surprised with a kitchenette and bath robes for the spa and pool! We enjoyed that the pool area was quite large and had many available lounge chairs. All the pools were great and relaxing, took our bodyaches away I love that there was a gym with nice equipment and the staff kept cleaning the equipment. And walking distance to the shops and restaurants.

The pillows were too soft for my liking. But that's an easy fix, I'll just take my pillow from home next time :)

Very comfortable bed and the kitchenette was perfect to make coffee, light meals and keep food cold in the refrigerator. I felt everything in and outside of the room was in great condition and very clean. I was reading reviews in which there was a lot of complaining about children and noise but during my stay of 4 nights there were children using the pools but no significant noise. The complex is perfectly quiet at night. To the people who complained in past reviews about the noise from children: perhaps you should pay more and stay at a more exclusive resort. For the price (considering the location) this was a great find and a very relaxing stay for a solo traveller.

Nothing significant

Hot springs were lovely and our main reason for staying at this location, in addition to it's proximity to downtown. The rooms are clean and beds quite comfy.

The Hot Spring area could use some modernization. The tubs are nice, but the surrounding area feels quite outdated and could certainly use a facelift, a bit more polish. We also asked about the EV chargers and how these worked for payment, etc. at the front desk and those working there did not know. It is wonderful that you have these on-site (kudos!), yet would be helpful to have clarity around whether guests DO or DO NOT pay extra for EV charging and how this process works. Thanks!

Amazing, so relaxing, & kid friendly. Me and my family come here all the time.

The only thing I don’t like is how expensive the rooms are during the weekends. Like sometimes the rooms range about $400 something to $500+ a night if you want to do a little relaxing get away and that does not even come with anything. lol! That’s why most of the time we come on weekdays.

I mean what can you say about this place that hasn’t been said? It’s amazing. Staff are great, facilities are on point. If you have ever stayed at a Ritz Carlton, you’ll feel comfortable here.

Kids. Lots of them. People bring their kids to the pools for the day. If you are looking for a quiet soak, this isn’t your place. Kids are poorly parented everywhere you look.

Pools are fantastic! Rooms as well equipt and have a small kitchen, nice shows room and have recently been up dated. Generally, the place was very clean, and the grounds we very well kept! It's a gem of a place.

The rooms are not super luxurious. Look good, well stocked, but the buildings being a motel style place mean the rooms feel very close and compact.

Warm and hot pools were great. The weather was not conducive to swimming in the wonderful mineral swimming pool, which I enjoy in the summertime.

Please eliminate plastic drinking cups and coffee supplies at your wonderful property. I think this level of concern for the environment, would increase the tranquility of this place for me.

Loved this hotel! The room was just what we needed and very nice! The pools were great and loved that they were open til 11pm! Location was perfect and right in the middle of town, can walk to anywhere you need to go! Will definitely be back!

We liked everything, nothing disappointed.

Really well located with great pools.

Lots of families stayed on property and enjoyed the pools (super cute and great for families), so for a romantic weekend for 2, we tried to grab pool time early in the morning and at night for a more enjoyable experience.

The pools and waters are wonderful. Very calming. The bedding is super comfortable. Having a kitchenette is what we like and use.

The shower set up . The handle fell off it's holder and hit me in the head. I wish it was more stable.