We had a great time. The staff is very friendly. We loved having breakfast on the rooftop terrace and enjoyed the lovely views. The location is excellent, only a few meters away from the main markets and the Zocalo. I was expecting the hotel to be a bit noisy but it was surprisingly calm. The rooms are very spacious and rhe littel kitchenette was awesome.

Nothing really I can complain about. The only suggestion I would make is the following one: It would be nice if the staff at the reception had some more and better recommendations of restaurants/bars etc.

The hotel was very secure with good welcoming check in even with reservation made just a few hours before it was located quickly. The rooms were clean, large and spacious with 2 ltrs of water provided in each. The bathroom amenities were better than expected, the water was hot and shower was better than expected. The rooftop pool was cool and refreshing, plenty of sun chairs with umbrellas and towels provided. The breakfast service was quite good, the food was ok. My friend was ill with stomach issues and they made him a tea and delivered it to his room. The Internet was very good and the a/c worked better than expected. The pillows were very comfortable. The location was great for walking but a bit loud due to being on a very busy main street intersection. I would return again.

The street noise but the hotel cannot control that

The beds were very comfortable, the place was bigger than imagined, the staff was friendly, it was very clean and the maid service daily was wonderful and secure (leave them a tip at the end of your trip because they are exceptional). The pool was great for the kids and had a nice view and vibe in the evenings and water was nice and warm. The AC, mini fridge and microwave were perfect in the room. The location was ideal in the center of it all but super quiet at night for a good nights rest. We will definitely stay here again on our next trip!

The stairs when wet were dangerous. You must wear shoes coming down from the pool because even if you are careful, if your feet are wet or it’s raining, you will almost certainly fall. Also water pressure was a little low at times but overall great stay!!

The hotel was wonderful and its location perfect for exploring the city. Both the rooms and common areas were beautifully maintained, clean and comfortable. The staff went above and beyond! They were always helpful, friendly, and ready to answer all of our questions. Their recommendations made our stay even better. I would absolutely recommend staying here!

The location is ideal. We came to Oaxaca for the Day of the Dead celebrations and everything is right outside your front door. The two bedroom suite worked really well for sharing with friends. The staff were incredibly friendly and helpful.

Two of swapped to a smaller suite for our last night. It was comfortable and spacious but there was next to no water pressure.

our first room was spacious, had a kitchenette and sitting area. best of all were the great A/C, the large bathroom with two sinks as well as having two beds in the bedroom. we extended our stay and ended up having to move to a significantly smaller room with one bed and one bathroom sink. our fault for not booking our original reservation for a longer period. the rooftop was just lovely in the evening; breakfasts were excellent. Very, very helpful staff.

It was a little noisy from within the property and although we knew in advance, walking up all those flights of steps wasn’t fun after hours of walking through the city.

The staff was so helpful and accommodating. The suite was sparkling clean and the esthetic is simple, yet tasteful and modern. The rooftop pool deck was spectacular any time of the day, but especially during breakfast and lunch when they serve delicious food. The proximity to the Zocalo and amazing restaurants allowed for long days of walking the streets of Oaxaca. Overall, a wonderful refuge to return to after a day in the bustling city.

The only mention is the water pressure in the shower. I did hear other travelers having the same issue so this probably occurred city wide.

The rooms were much more spacious than I expected. Our room was quiet even with all of the celebrations going on outside for Día de Muertos. The accommodation was clean. The rooftop space with pool was perfect for relaxing for a couple of hours after exploring for the day and before going out for the evening. The hotel was conveniently located. The staff were very helpful and responsive over booking.com and WhatsApp.

There's nothing I didn't like.

Wonderful stay! The hotel has a great location right in the city center, just 1 block away from the Zocalo. The rooms were super spacious, modern décor and well equipped. Staff was very helpful throughout our stay and accommodated many of our requests. The ladies in the kitchen were super nice and accommodating too!

The place has a small entrance and there is no elevator, but the staff was very helpful to carry the luggage to the room. I wouldn't recommend this place to people with limited mobility though. Breakfast is not included, but there are a la carte options in the menu.

The spacious suite was perfect for our girls trip of 4. Nice to have the extra kitchen space with couch for gathering. We used frig, microwave, and coffee maker regularly. Staff were great and the room service was outstanding. Loved the location!

Beds were a tad hard but I still sleep well, and having a king, and 2 queens was awesome! We did have to reset the toilet floater each flush - hassle, but minor.