Breakfast was delicious, would have preferred the complimentary, but still enjoyed the food.

Since I was on the 14th floor, the bathroom ceiling was fallin in some, and for a hotel that expensive, that needs to be fixed.

Room was a bit small but adequate.

Shower area needed repair.

The staff was AMAZING! Always friendly, helpful, and smiling. The location was great if you don't mind walking (which we don't). The facility was spotless as were the rooms. The breakfast at Ginger Roux was DELICIOUS!

I chose Canopy because I enjoy having a restaurant and bar on site. With that being said, we tried eating dinner at Ginger Roux one night and it did not go well. The menu is already small and the one thing my father wanted, they were out of. My daughter ordered something and it wasn't until after 30mins AND us paying the bill that the waiter, who didn't understand anything we were saying, came out and told us they didn't have what she ordered. We didn't attempt eating there again.

I love the open and modern feel! I had lunch in the bar and it was very delicious- but did lack variety or options for smaller meal/ snacky dining. I loved the cooling drawer and hydration stations - SO Much better than plastic bottles everywhere.

My only complaints related to some of the construction details. The toiler paper bar was put on backwards and my friends and I spent most of our stay getting the roll of tp out from under the furniture it would roll under. Also- the motion sensor was in a place that could not detect the movement in the bathroom and I was constantly standing in the pitch black room with no way to get out to turn the light off without slinging water everywhere. None of these things made it uncomfortable- it is a good place to stay!

The staff was very professional from the front desk to the valet parking attendants. The rooms were very clean. The beds were very comfortable. Dominique rhe valet attendant was really professional and helpful. I had my mother and mother-in-law with me, and she helped us with our bags to and from our room.

The language barrier between housekeeping personnel. I am English speaking, and some of the housekeeping personnel couldn't understand me, nor could I understand them as they were Spanish speaking. This, however, did not negatively impact our stay.

The location was perfect. It was a block away from Canal Street and a 8 minute walk to Bourbon Street.

The staff was very unprofessional. Our rooms were not ready at check-in time. We had to wait over an hour after check-in because rooms were not clean. The front desk staff did not apologize or try to accommodate us in any way. The walls in the room were thin. I could hear people in the room next door.

I loved everything about this property. From the time we arrived LaLa and the team were very warm and welcoming. The room was immaculate and every day we were greeted with a smile. Details matter and everyone naturally catered to them. From suggesting restaurants to offering bike rides and use of other facilities. I will definitely recommend Canopy by Hilton to anyone who tells me they are visiting New Orleans!

That i didn’t stay longer!

I like that it was very convenient for my family and friends to walk to different places plus it was nice and clean and the staff was very friendly to us

The only real problem I had was the room was way on the 12th floor which I didn't care for because I'm scared of heights but they did give us another room on the 7th floor and that was cool but when we got in there it look like someone was in there because it had toilet paper in the toilet and trash in there so that was a big no no but other than that it was okay

I love Everything about our stay. All thee bartenders was AMAZING. Especially the young lady with the dreads. She was very helpful in tell us certain spots to visit. Also, the breakfast was also AMAZING and your staff as well. It was the best birthday celebration ever for me this weekend and I thank you guys so much. Now, I am in the process of booking you guys again for next year madi gras from Feb 28th to March 4. Cant WAIT 🥰

That I had to leave lol

hotel located in close proximity to the city's main attractions the room was clean and was cleaned very well every day nice and helpful service

a tall office building is being renovated next to the hotel every morning from 7 a.m. to 5 p.m. there was terrible noise this is currently the main disadvantage of this hotel the fridge in the room doesn't even cool