The location of the hotel combined with the excellent behavior of the personnel, make the best choice of stay in Krakow. The room always warm with heaters in every room (if they are closed you have to open them, it's very easy) and always warm water. The breakfast was good, simple and all the necessary included. The hotel was next to tram station make it 3 minutes far from the center of the old town or 20 minutes by walk. Supermarket also was in the next corner. Personally I would like to thank Magda who was very helpful and supportive with us because we have delayed baggages for 3 days and when they finally delivered Magda was the only one who gave us a note and also put them in our room. Thank you very much Magda and all the personnel who helped.

Marvelous experience! Amazing room, great breakfast, great location, awesome price. Krakow is super nice! Would recomend to everyone

Stayed for 4 nights with family on a midterm city break. Claudia, the receptionist could not have been more polite or helpful, always a smile even after 24hr shifts. Beds were very comfortable, a lovely selection for breakfast and plenty of seating. Great having AC in the rooms too.

The dining room really needs a toaster for breakfast and a hot chocolate option would also be a good addition. Room cleaning service could be a little better. Tea or coffee not replenished and no milk portions. These are only minor things but would make a difference. My one and only BIG issue is the heat in the hotel. It really was too warm all over the hotel so again, grateful for the AC in the room

We were greeted by a lovely helpful smiling receptionist and he was very courteous. Our room was spacious, comfy and clean. Location was ideal, small supermarket opposite the hotel, ATM at the corner,few lovely restaurants nearby and about 20 mins walk to the main square. If in Krakow again I would stay there. Plenty to eat at the buffet breakfast.

Our towels were not changed the first day, . Our cups were left on the table unwashed ( which I thought was strange ) only read the information book on last day(!) where it said dirty dishes would not be cleaned(?). Only a small thing but in a hotel one would expect dirty/used cups would be replaced. Seemingly when I requested more shower gel, which was no problem, I was told they are only given on day one!

Hotel is just opposite the Jewish Quarters, and just by the tram stop Miodowa. Old town is just 3 stops away. Room was lovely. Ensuite really nice and clean Take earplugs if train bothers you, as you are right next to the train line, at least we were in room 305. Breakfast was also great. Good selection to choose from. We had an early flight and I asked for a packed breakfast which was gladly done for us.

TV did not work properly, complained twice about it and still was the same. We decided to take a look at the garden where there were a couple of benches.....and a disaster of garbage falling out from the dustbins. What a shame!

Good location. Trips could be booked from reception. Very helpful . Clean rooms. First time I slept on a first night whilst away.. The lift brilliant. They had luggage storage which was brilliant . flight wasn’t until later in the day, so I was able to check out a couple more sight sees then come back and get my airport transfer. Breakfast was good a lot of choice , so tried something different everyday .. sausages 👍..

My room was at the side and the railway line was nearby , but even though you could hear it the times the trains ran were not an inconvenience, so I didn’t have a problem with it , but thought I would say..

We came to Miodowa for our short stay break, as never been to Krakow before, as soon as we landed we where greeted by lovely friendly people, the taxi was exceptional, arrived at hotel greeted by a very happy receptionist, room was very clean and had everything we needed and it didn't stop there, the breakfast was plentyfull and fresh. Everywhere around Krakow was amazing, beautiful buildings, friendly people and very good food. We will be back again in the future as there is so much we didn't get to see. Thankyou Miodowa for our wonderful stay.

We didn't find anything dissapointing.

Large self contained unit. Very modern and clean. Had a kitchen, with tables and chairs, sofa, and desk. Very spacious. Great breakfast, lots of choices, Heaps of power points, for charging multiple devices at once. Great location, short walk to Jewish quarter. Trams just outside hotel, can take you anywhere you want to go. About a 20 walk into the town centre. Convenience store across the road, and Kantor for currency exchange around the corner.

Nothing.

The location of the hotel is great - right next to the old Jewish neighborhood and 15-20 min walk from the old town and from the Schindler factory (and the modern art museum). There is a tram stop 50 m. from the entrance of the hotel. We came by car and we hadn't booked a spot at the hotel, but parking wasn't a problem. There is a private parking place 2 min walk from the hotel, which is cheap and has plenty of free space. The hotel staff was very helpful with everything and answered my questions immediately. The room was big, clean and well equipped, great for a family of 4. Breakfast was good.

Location amazing bonus having breakfast included beds really comfortable easy walking distance to square and 2 minutes to the Jewish quarter

Found the room really warm there is air con but I don’t like to use it during the night as I get a sore throat so it’s a personal preference you can keep the window open can be a little noisy none of this is a deal breaker cos it’s such good value for money