Excellent service and friendly staff. My room was on the 12th floor and had a nice view of the city. Cleaning was very good. I also really liked having a coffee capsule machine in the room. Excellent breakfast. I had breakfast at different times each day, but never had to wait for a table. Location is good, just a 2min walk from Nagasaki Station. There's a mall, supermarket and multiple restaurants just around the corner. 15min walk to the Gunkanjima tours, 13min walk to Dejima (Former Dutch Trading Post) and a 35-40min walk to the Atomic Bomb Museum. Water pressure could have been a little better when filling up the bathtub. I would stay here again if I come back to Nagasaki.

I was greeted outside of the hotel by the manager which was a nice and unique gesture that I had only experienced years ago in Sapporo prior to this trip. Aside from being close to the station, the room was bigger than I expected. It had two beds, a desk (with wired Ethernet), a freestanding table, another little area where you could place belongings, a large TV, a couch, a small closet and a decently sized mini-fridge. There was also a very nice view from my room as well. I plan to stay here again if possible during my next trip to Japan.

If I had to nitpick, the faucet handles were almost round which made them a little hard to operate with wet hands, the shower head's wall attachment was not adjustable as was the case in newer hotels and the desk and table showed signs of wear. All of these things can easily be addressed with a minor renovation and they didn't really bother me. The hotel room was one of the the largest but cheapest out of 8 that I stayed in during my trip.

It was a traditional, very nice western style hotel. Staff were very professional and nice. The room was spacious and wide enough for two people. We asked for a corkscrew, and they brought it up right away to our room. The breakfast was tasty with a beautiful view of a Japanese garden. I highly recommend this hotel.

The only thing was it was somewhat difficult to find the hotel after getting off from JR Nagasaki station. But still, this place is highly recommended.

It doesn't deserve the 10-point valuation I gave it right now, but it will be worth it once the construction in front of the east side of the JR station finishes. The reason I gave them the perfect score is their service. Their consierge service is very helpful. The hotel room is big for the price. It is close to the JR station, tram station, and bus station. If the construction is done, the connection to those three stations will be very convenient.

There's nothing to dislike this place. Of course, it is better to have fancier facilities like a public bathing area or a gym, but this hotel is good as is.

Very good breakfast for US $17. Great location next to train station and tram. Lots of restaurants and food stores within walking distance surrounding the hotel. Great English speaking concierge who gave us excellent tips on visiting the different tourist locations. Can purchase tram tickets at the concierge. underground parking convenient but tight spaces so need a small car.

liked everything.

We really liked the friendliness of the staff - they went above and beyond. Great service. Also, we really liked the convenient location. It will be even better this fall once the new station facilities open. The hotel gives an upscale feel. We got a very nice view from the room as well. Amenities were good, good bath room. Ample space for three to stay.

The security was not there, so pretty much anyone can access my room without a special key card.

The manager was wonderfully. (forget to get his name). Very attentive. When we go out to take tram (using Google Map), then turn around, he immediately came out with a map for us. Parking on site (JPY1500 /day) - this was waived for us. Location is very convenient.

Room a bit dated.

Good location. Tram in front of entrance. Family mart just in the house. Mall next door and train station 200 meters. Room: Triple room was good for 3 with enough space and nice and clean with nespresso machine. Ask for room on backside, which is above the mall roof and without traffic noise. Very nice. Staff very friendly.

Nothing negative to mention.

Excellent location, adjacent to all modes of transport, trains, trams, buses. Staffs are very friendly and helpful. Rooms are very clean and quiet even though the hotel is facing the main road. We had a very comfortable stay.

None.

The rooms are big and great value given the cost. I also used the free shuttle to Nagasaki Ropeway (Mt Inasa) that comes in the evening. So the hotel is very convenient for that purpose.