This is an excellent example of how to make a 5-star experience out of 3-star space. The room and bathroom are small but everything is organised so ergonomically - the experience is top-notch. Workdesk, power points, USB ports both at the desk and bedside, retractavle luggage rack. My room was on the 39th floor, which gave an excellent view of Lyon. Breakfast was also excellent,

Can't think of anything. This is not negative or positive: the location is 15 minutes's walk from Lyon Part Dieu train station (throuigh the Westfield shpping centre), and a short trolleybus ride to the hisotircal centre (C3 or C13).

Nice views on the city from the rooms, the breakfast place and the dinner place. Good location, the historical center is a walking distance away. For those who might be interested there is a big shopping center next to the hotel.

It was a bit challenging to find the entrance to the hotel, it is not quite clear which side and which level to use, so watch out if you arrive on something other than taxi.

View, infrastructure

Unfortunately the rooms were not really cater for view though we paid for room with view. The glass was misty throughout and we couldn't see unless having to clean the glass from Inside. Having said that we did clean the glass and the views were stunning. There was hesitance to provide room service initially. Not much to rely on after a late check in as there is no In room dining service. This is my guest ever hotel experience where in room dining was not really an option. However we had a pleasant stay, staff were really helpful and especially the reception gentlemen who checked us out.

The hotel itself is located in iconic building overseeing almost whole city. Absolutely gorgeous view from 39th floor. Very attentive and polite staff. Rooms are very clean and well equipped. Its Radisson in the end of the day :).

* Beware of an extremely narrow entrance/exit to the parking - dont try to enter with SUV or premium sedan, you’ll likely scratch your wheels. * For my biggest surprise the breakfast was a disappointment. The orange juice gone bad, ham was not fresh (almost gone bad). Food clearly either wasn’t fresh or saved from dinner, or just improperly stored. This is a call to management to monitor the kitchen. Croissants, however, and coffee were amazing!

As we stayed in the hotel on our previous visit to Lyon, we were always going to come back again. With the covid problem and the various lockdowns in Britain it was more than 5 years between visits. The hotel offers the most marvellous views over the city, the staff are very good, and we were thrilled to have returned. Our holiday was enjoyable and we look forward to returning again.

There was one evening in the restaurant when the staff forgot to order a main course for me, so dinner lasted a lot longer than it should have done. As the restaurant wasn't full,that was a surprise. The staff eventually returned and I asked if they realised that I was still waiting for my main course!!! Red faces from the staff.

1) the bathroom was fantastic & incl. slippers, bathrobes & ironing board. you have to ask for a toothbrush at reception desk. 2) great that both sides of the bed & table had cable chargers. 3) i like the foldable suitcase rack. everything was proportioned to fit nicely 4) the view from 3817 was fantastic both day & night - the cathedral & eiffel tower views 5) the remote window blinds were easily controllable to block the sun during the day

1) the reception. check in & out took a long time as there was only 1 desk open so there was always a long line of travelers. i don’t know why the other 2 desks didn’t have staff help in checking in & out people 2) the rooms were not sound-proofed. at night i could hear people walking & talking

This is one of the best hotels we’ve ever stayed in! The staff were incredibly welcoming, especially Eloise, who went out of her way to assist us every day. The hotel’s exterior doesn't do justice to its clean, modern, and stylish interior. Our room was spacious, spotless, and extremely comfortable, with fantastic views of the city. Being right next to the Westfield shopping center, with hundreds of shops and plenty of dining options, made the location perfect. When we return to Lyon, this will definitely be our go-to spot!

Nothing, we loved everything.

Beautiful hotel close to the Train station and shopping. The view from the 33rd floor was spectacular, overlooking the city of Lyon. The staff member at check in was not that friendly and didn't give us much attention but at heck out the desk person was attentive, happy and looked after us well. The view from the restaurant was lovely but the food was not that great and was very expensive. The staff in the restaurant were very attentive and upbeat so that compensated for the overall experience. Would stay there again.

Restaurant food was mediocre and expensive.

Laura, on reception, was a delight—warm, welcoming and she upgraded us without being asked to a room with a fabulous view. Thank you! Very comfortable beds and pillows and all was very clean.

Staff in Le Crayon could have been more welcoming. I had to send my glass of wine back as the glass rim was dirty. Not a good beginning to our meal. Sadly the windows in our hotel room (22 on floor 38) had condensation on them in the morning so the view was rather dimmed. Disappointing.

I loved the location, super close to the train station and the shopping mall, but also walking distance from the city center. I also really liked the unique architecture and design of the hotel. The view from my room was amazing. The room was modern, nice, and comfortable. The breakfast was also great, with good selection of foods as well as a great view of the city.

The room was a bit too cold and the deposit was a bit too high and it’s taking a long time to get it back to my account, but otherwise all good.