Room size is average for the price in the same area. It has room to have 2 suitcases opened on the floor if the sofa and small table can be removed or 1. It got a long rectangular desk wide enough for a 15" laptop. Bathroom is updated with new design. Wifi is between 35Mbps - 55Mbps download speed. Internet can get disconnected at times though it is rare. My laptop was constant on wifi and internet rarely got disconnected. But my phone took few minutes before it was connected to the internet after coming back to the room. Location wise it is on Bashamichi which has the shortest distance between Minatomirai line and Kannai.

Pillows can be better. It was not soft or hard. It was just flat. Internet connection should be on all the time without interruptions. It only has 2 laundry washing machines and the hotel has 10 floors. Fridge didn't seem to work very well.

The property is literally next to the station. Just get of the hotel and everywhere you look or turn is something. The cleanliness is on spot. They clean every day. Staff speaks English and if not they will still try to communicate and help. Bookoff is just a walk away too. Restaurants everywhere and open till late night. They also have a washer&dryer at guest common area. We loved it.

The heating system is working and AC system is off due to the weather which we understand since most buildings are like that.

The location was great, perfect amount of room for a little weekend stay, met are needs genuinely in all the ways. From the station it was only about a 10 min walk and the walk was nice because it helped us know more of what was in the area, the bay is near by and only again a 10-20 min walk depending on where ur going, on the way plenty of snacks and views to enjoy, very peaceful area, plenty of food options. We had a great yakiniku spot for dinner our First night and loved it all overall, thank you very much hotel my stays for a great stay!

All and all nothing bad to say. I really don’t have anything bad to say about the property it was amazing and met our expectations an honestly more, the location is great and the hotel itself is clean, staff is nice and very helpful, when we checked out they held our luggage so we could explore a bit more before heading home and that was really nice. When it was time to go we collected our luggage and the staff wished us a good day. All and all nothing bad to say about this property.

I asked for a quiet room and they gave me a corner room at the end of the corridor, made me happy. The room was modern, clean, functional, with stylish warm-dark toned design. What I like the most was that the room had a proper desk space (as well as a mini sofa and a coffee table), as some hotels only have 'fashionable' small side tables in their rooms but I prefer having a good sized desk even when I don't 'work' during my stay. Also, a kettle worked as a pot that keeps the hot water temperature (not just boiling water) was handy. I booked in the last minutes, and it was very low priced, so I didn't expect that much to be honest, but the whole stay here turned out wonderful. Excellent location, very comfy room, great staff, plus check out by 11:00. I have no hesitation to recommend this place for both business and pleasure.

Not a problem for me at all, but there might be, for some people; 1. I knew it and I wasn't there for it, but you can not expect spectacular views. 2. There were only tea bags in the room. If you a coffee lover, just so you know it.

The hotel is situated in a prime location. Most attraction centers are easily accessibly from the hotel on foot. There is a wide range of good restaurants to eat from nearby as well. If you're travelling with children like we did, you wouldn't have any problem with noise in the hotel as well. I said that because if we could stay four nights and check out freely without being harrassed by neighbours or hotel staff, you shouldn't have any problems.

Very clean. Across the street from Kannai station and Exit 7 which has an elevator . Nice and friendly staff. Helpful. Allowed for luggage storage. Two elevators which made it quick to leave and return.

The air conditioning was on heated and is centrally controlled so the room was very warm/slightly uncomfortable. Washing machine and dryer combo made it difficult to wash clothes since one cycle took 2 hours and you had to wait for others to finish. Only 2 machines.

Helpful staff, great location, clean rooms, amenities provided. Overall good experience. Parking only accommodates cars 1.5m and below (I was advised when booking so I knew I had to park elsewhere). There is heaps of nearby parking at a decent rate. I left my GHD straightener in my room and the staff offered to courier it to my next hotel. THANK YOU SO MUCH!

I accidentally booked a smokers room and since they were fully booked, I couldn’t swap rooms (not the hotels fault).

Close to the Yokohama station, shopping area, several convenient stores very close, but still calm enough street. Spacious room for 4, delicious breakfast (at the Italian restaurant in the hotel). Not a lot to complain.

I missed a water purifier or something like that where I can fill up my water bottle. You don't wanna buy a plastic bottled water always, not only wasting money but also the plastic waste... At the most of hotels in Japan there is somehow a free (cold) water but here not. I found it pity.

Spacious room, very clean, quiet and facing the street with a view in a very convenient location. Very professional and helpful staff. It is my second time to stay at this hotel for a week. Nice Italian restaurant with a great chef on the ground floor.

It would be nice if the laundry machine and the microwave were located on additional floors as they were often in full use in the evening and guests (including myself) had to go check the availability.

The bed was comfortable and the room was cleaner than our previous stays. There were still a few stains and scuffs on the walls but not as many as others rooms we've stayed at before, and the cover on the ceiling vent was clean, not covered in dust, as we've seen before.

The water got scalding hot almost instantly, so we had to be very careful when adjusting the faucet to the sink/shower. But otherwise, it was another pleasant stay as we've come to expect and appreciate from this hotel.