Great value for money being more than half the price of any other place in Shiga Kogen. The staff were friendly and welcoming. We enjoyed the Onsen every night (my two children aged 5 & 7 are now converted to Onsens) after skiing. Ski in/out access was fantastic and it is a short lift ride away from Ichinose ski area which provides access to other great spots such as Yakebetai. A shuttle bus is also provided for access to the hotel from Hoppo Onsen bus stop (you cannot access the hotel without a 4WD). If you are lucky you might get some monkeys visiting the hotel too!

If you are planning on using international ski schools for your children then you will need to take the bus to Okushiga or it is 1-2 hrs to ski there. The hotel is dated, so don't go in expecting the Ritz, but as I said earlier it is great value for money. Key points for improvement from us would be to have bowls/utensils available for use with the microwave and a greater range of convenience items in the store for purchase.

The owners are very generous and welcoming, and its incredible value. The food was lovely and good value

It appears on maps to be a blue/red ski run into the property, but it’s actually a black. The other way in is down an easy but long blue and then catching a chairlift up. So keep that in mind. Not beginner friendly. As others have said the facilities are pretty old and the wifi doesnt work well but still, the value is pretty amazing

Nice with Onsen after a day of skiing. Breakfast and dinner food buffet was great! Nice, helpful staff.

Unpractical that 4wd is needed to get all the way to the hotel. But there is a shuttle. But the shuttle doesn't go after 8 pm so be sure to arrive before that. Generally old building. But okay for our standards

The convenience to the mountain was great, but the location to other restaurants and the main lodge was a bit far. You need a car if you want to leave the resort to do anything other than skiing.

The rooms and the onsen were definitely a bit run down. The staff were friendly, but were too strict against letting friends hang out in the hotel. They only let guests go up to rooms, but that wasn’t mentioned anywhere. I booked a room big enough for four with the intention of friends hanging out and playing games, but they were watching the door like a hawk to prevent outsiders in. That was unfortunate that even if they weren’t staying, they couldn’t enjoy it.

Absolutely nothing, if I have to say one thing, the view outside the window.

Everything. 1. Unhelpful staff members, not even the language barrier but unmotivated, insincere staff in helping guests navigate through troubles. 2. Awful location, what kind of hotel is positioned at the top of the hill, requires a lift chair to get it, and expects 500 yen for every transport? And have the audacity to call yourself a ski inn ski out? Pick up times have never been more inconvenient, basically limiting any access at reasonable times. Call for pick up, there is no answer, no one in reception ever 3. Awful facilities, public bath is so dirty, visible particles are floating on the surface 4. No wifi, no data service 5. Insufficient information, the most useless shit is posted while the most important information has been COMPLETELY OBLIVIOUS, such as the inconvenient location, pick up times, fees for transport 5. ALL TOILETRIES ARE EMPTY FOR OVER TWO DAYS? Do you expect me to wash myself with monkey piss 6. Room is extremely dirty, especially toilet, really really uncomfortable

bad communication with customers, replying in Japanese all the way through, have to use translate app to understand what they are saying. the staff never try to help. the location of the hotel is very remote and difficult to access by public transport.