I had booked a different room via Expedia and was on the fifth floor. I asked if I could be moved and the lady at the front desk moved me to a perfect room on the main floor. Did not checkout much of the hotel, but I seen was very nice.

Location was great. Room was spacious and clean. Close to the airport but far enough to avoid that sound of planes coming and going. Staff was always friendly and courteous. Thumbs up to the room cleaning staff, they did a great job all week. We stayed for 8 nights and tried to alternate days our room was serviced but were appreciative of the great job.

I felt the room deposit was a little over the top. I am o.k. with $200 for one night as I can understand they need to protect their assets. However I felt $1400.00 for an extened staty was a little off. It was just a hold and did not affect me in any way, however could have been an issue if someone had a minimal credit card allowance. There was a wedding held on site the day we arrived which created a little bit of a parking issue and quite a bit of noise in and around the hotel, but we did not let it bother us. The heating unit in the room created a loud humming sound which was disruptive throughout the night while sleeping.

The hotel itself is in great proximity to the airport. It has everything you’d need. I loved the comfy bed and the room was clean and huge. I’d stay here again.

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I liked the pub and the food there as well as the service

Front desk staff didn’t acknowledge me while I waited to check in. Another lady came to the desk, looked like she was getting ready for her shift and she didn’t acknowledge me standing there either. When I finally got served she was nice no said nothing about the wait. Normally when I book on the web site it’s cheaper, i book pled a couple days in advance and it was 135. And then when I looked the day I needed the hotel it was cheaper. Most frustrating is not being acknowledged by the front desk staff. It only takes a second to look up and make eye contact and smile and say I will be right with you.

It was convenient

The hotel staff - front desk & Steel restaurant were not overly friendly- didn’t exude a lot of confidence at front desk & first early afternoon at Steel we were basically asked to leave because it was 1:15 & they close at 2. If instructions were clear that there was another option it wouldn’t have been so bad (flight deck was much better by the way!)

The location was great the parking was excelent. Had the shutal service it was great .The brekfast was ok but nothing special. Used the bar it was ok .

Over all we were very happy to stay there . We ho to the nisku area three or more times a year and we plan on staying there .

We travel with a small dog - this is the BEST hotel for anyone travelling with a pet, they have great rooms and on the ground floor to make taking them out so easy. The grounds are accessible from side doors and getting back in to your room the same.

We stayed at the hotel for the local Nascar race. Even though the hotel was busy, as it was the host hotel, their amenities handled the volume with ease.

My only suggestion would be to have more selections for pillows. I found them to be far too thick.

We loved the large well appointed suite and the large jacuzzi tub was a real plus . We enjoyed also having the extra bathroom as we were getting ready for a wedding & my husband always likes to use the bathroom for himself.

Nothing at all

We stay at this property whenever we travel to Edmonton. Although we did not have dogs this last stay, we have previously and the dog run is a fantastic option! When there, we always clean up after our dogs and any other messes left behind by other guests as we truly appreciate this amenity!

Would be better if there were fans in the bathrooms as it gets quite warm after showers, etc. when trying to get ready for the day!